TROUBLESHOOTING (FAQ)

PROBLEM

SOLUTION

 

 

The system power is dead and

Please check the power connection.

LEDs on the front of the set do not

Check the power voltage.

operate at all.

If all your efforts as above end up with nothing, check

 

or exchange the power supply.

 

 

Video data remains in the system

Check the image of the camera connected to the

but some channels display no

system. Improper input of camera may cause this

video data but turns all blue.

symptom.

 

Check the camera power supply.

 

Sometimes, you see this symptom when the video

 

data is connected with multisystems and the video

 

signal from the video data distributor in use is weak.

 

If it’s the case, you shall connect the camera images

 

with your DVR directly to check or correct the

 

symptom.

 

 

The RECORD button is pressed

Please check the HDD space.

but the REC LED does not light and

Please check the Record Mode setup in MENU.

recording is not active.

It should be On.

 

 

Although all the LED operate on the

Please make sure the cable is connected. Video

front panel, the screen is blink or

out may come out differently with the connected

the display quality is low.

monitor. In short, Video Out is set to Composite

 

Output but connected to VGA Input Monitor or vice

 

versa. Then, keep pressing both the MODE button

 

and the ZOOM button for 5 seconds to change the

 

Video Out mode.

 

You may experience low display quality while the

 

dual video output is in use. In this case, please

 

switch it to the composite or VGA video output.

 

 

The LEDs blink and the logo screen

This symptom may be resulted from the failure

repeatedly appears.

of HDD connection inside the DVR. Take off the

 

cover and check HDD connection status. If HDD

 

connection has no problem, please consult with the

 

dealer.

 

 

You cannot enter MENU by

If you forget the password, you shall reset the DVR to

forgotten password.

the values set at the factory. Keep pressing both the

 

MODE button and the PTZ button for 5 seconds.

 

The default password is “4321.”

 

 

The channel button does not

If the current screen is in Event Monitoring, the

operate in Live mode.

channel button does not operate.

 

Then, press the ALARM button to terminate the

 

current screen and select a channel.

 

 

The cursor cannot reach the

Please check both the channel and date are left

starting point during Calendar

checked. Both shall be checked for play with Start.

Search.

The cursor cannot reach the unrecorded date.

 

 

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Samsung SHR-5082P/XEG, SHR-5162P/XEG manual Troubleshooting FAQ,  If all your efforts as above end up with nothing, check
Page 79 Page 81

SHR-5082P/XEG, SHR-5162P/XEG, SHR-5162P/XEC, SHR-5082P/XEC, SHR-5082P/XET specifications

Samsung has consistently made significant strides in video surveillance technology, and the SHR-5162P, SHR-5162P/XEF, SHR-5082P, and SHR-5082P/XEF series DVRs illustrate this commitment to quality and innovation. These models are designed to meet the growing demands of security and surveillance applications, making them suitable for both residential and commercial environments.

One of the main features that set these DVRs apart is their impressive recording capabilities. The SHR-5162P series supports up to 16 channels, allowing users to connect multiple cameras for comprehensive coverage. This model captures high-quality video at real-time recording rates up to 30 frames per second in 1080p resolution. The SHR-5082P series, on the other hand, supports up to 8 channels with similar recording specifications, making it suitable for smaller installations without compromising on video quality.

The innovative H.264 video compression technology utilized in these DVRs helps to significantly reduce the storage requirements while maintaining clear video quality. This feature is particularly useful when managing large amounts of video footage, ensuring users can store more data without necessitating extensive hard drive space.

In terms of storage, both the SHR-5162P and SHR-5082P series support multiple SATA hard drives, allowing for considerable storage capacities which can be expanded as needed. Moreover, the inclusion of a backup function provides peace of mind, as users can easily save important footage.

The user interface of these DVRs has been designed with simplicity in mind, featuring an intuitive menu that allows users to navigate through various settings easily. Remote access is another key feature, enabling users to monitor their premises using mobile devices or computers. The ability to view live feeds or playback recorded footage from anywhere enhances security management significantly.

Furthermore, these DVRs include advanced motion detection technology, which triggers recording only when movement is detected. This smart feature helps save storage space and makes reviewing footage more efficient.

The Samsung SHR series also showcases dual-streaming technology, supporting both high-quality recording and lower bandwidth streaming simultaneously. This ensures users can access video feeds quickly without compromising quality.

In conclusion, the Samsung SHR-5162P, SHR-5162P/XEF, SHR-5082P, and SHR-5082P/XEF DVR models provide a comprehensive solution for modern surveillance needs. With their robust features, advanced technology, and user-friendly interfaces, these systems are ideal for individuals and businesses looking to enhance their security measures.
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