FAQ

When the DirectX 9.0c or later is not installed

Install the DirectX 9.0c or later

1)Insert the CD provided with the camera

2)Run the windows explorer and select the [CD-ROM drive:\ DirectX] folder and click the DXSETUP.exe file.

The DirectX will be installed. Visit the following site for downloading the DirectX.http://www.microsoft.com/directx

If a PC connected with the camera stops responding while Windows is starting.

In this case, disconnect the PC and the camera and Windows will start. If the problem happens continuously, set the Legacy USB Support to disable and re-start the PC. The Legacy USB Support is in the BIOS setup menu. (The BIOS setup menu differs from the PC manufacturers and some BIOS menus don’ t have Legacy USB Support) If you can’t change the menu by yourself, contact to the PC manufacturer or BIOS manufacturer.

If the movie clip can’t be deleted, or the removable disk can’t be extracted or an error message displays during the file transfer.

If you install only the Samsung Master, the problems mentioned above occasionally happen.

-Close the Samsung Master program by clicking the Samsung Master icon on the Taskbar.

-Install all the application programs included in the software CD.

Samsung Eco-mark

It is Samsung’s own symbol mark is used to effectively communicate Samsung’s environmental friendly product activities to the consumers. The mark represents Samsung’s continuous effort on development of environmental conscious products.

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Samsung SL35 manual Samsung Eco-mark