Basics

•If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.

This feature may not be available depending on the region or service provider.

About Fast charging

•Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

•To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the icon appears on the screen.

If the fast charging feature is not activated, on the Home screen, tap Apps →Settings → Device maintenance →Battery →→Advanced settings, and then tap the Fast cable charging switch to activate it.

•You cannot use the built-in fast charging feature when you charge the battery

using a standard battery charger.

•If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

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