Manuals / Samsung / Mobile Devices / Mobile Device

Samsung SM-E500HZKDKSA, SM-E500HZWDKSA Backing up and restoring data, Performing a data reset

Models: SM-E500HZWDKSA SM-E500HZNDKSA SM-E500HZKDKSA

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Device & data manager

Backing up and restoring data

Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information to a backup account and access it later.

Using a Google account

1	Tap Settings on the Apps screen.
2	Tap Backup and reset and tick Back up my data.
3	Tap Backup account and select an account as the backup account.

To restore data, you must sign in to your Google account via the setup wizard. You can launch and open the setup wizard by performing a factory data reset on the device. If you do not sign in to your Google account via the setup wizard, you cannot restore the backup data.

Using a Samsung account

On the Apps screen, tap Settings →Accounts →Add account →Samsung account, and then sign in to your Samsung account.

Tap Samsung account →Backup, tick the items to back up, and then tap BACK UP NOW →

BACK UP.

To restore data, open the Apps screen, tap Settings →Accounts →Samsung account →Restore, select the items, and then tap RESTORE NOW.

Performing a data reset

Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data for more information.

On the Apps screen, tap Settings →Backup and reset →Factory data reset →RESET DEVICE →ERASE EVERYTHING. The device automatically restarts.

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Samsung SM-E500HZKDKSA, SM-E500HZWDKSA manual Backing up and restoring data, Performing a data reset, Using a Google account

Contents

SM-E500F/DS SM-E500F SM-E500H/DS SM-E500H SM-E500HQ SM-E500M Table of Contents Phone Settings Read me first Instructional icons Package contents Getting started Device layout Buttons Dual SIM models Single SIM models Using the SIM or Usim card and batteryInstalling the SIM or Usim card Dual SIM models Single SIM models Getting started Insert the SIM card tray back into the SIM card tray slot Removing the SIM or Usim card Using dual SIM or Usim cards dual SIM models Switching between cardsActivating SIM or Usim cards Changing the display name and icon of SIM or Usim cards Charging the battery Reducing the battery consumption Using a memory card Installing a memory card Dual SIM models Single SIM models Removing the memory card Formatting the memory card Turning the device on and off Locking and unlocking the screen Tapping Using the touch screenBasics Double-tapping Tapping and holdingDragging Flicking Spreading and pinching Home screen layout Home screen Home screen options Flipboard Briefing Apps screen Indicator icons Icon Meaning Notifications and quick setting panels Using the notifications panel Rearranging quick setting buttons Using the quick setting panel Installing or uninstalling apps Installing appsOpening apps Galaxy Apps Uninstalling or disabling apps Play StoreManaging apps Enabling apps Entering text Keyboard layoutChanging the input language Changing the keyboard layout Using additional keyboard functions Copying and pasting Screen capture My Files Ultra power saving mode Power saving featurePower saving mode Viewing help information Wi-Fi Network connectivityMobile data Tap Connect About tethering and mobile hotspots Using the mobile hotspotTethering and Mobile hotspot Using USB tethering Using Bluetooth tetheringTick Bluetooth tethering Tick USB tethering Smart alert Motions & usability featuresMotions and gestures Turning device over Mute/pausePlacing palm on screen Palm swipe to capture Launching Multi window Multi windowAbout Multi window Launching Multi window from the list of recent apps Creating a Multi window combination Adjusting the window size Using Multi window options Some apps may not support this feature Close the app One-handed operation Managing the Home screen PersonalisingManaging the Home and Apps screens Managing the Apps screen Setting wallpaper and ringtones Setting wallpaperOn the Apps screen, tap Settings →Sounds and notifications Changing ringtones Pattern PasswordChanging the screen lock method Hiding content Private modeAbout private mode Managing shortcuts Easy modeViewing hidden content Using backup accounts Using Samsung Smart SwitchUsing Smart Switch Mobile Using Smart Switch with computers Setting up accounts Using Samsung KiesAdding accounts Removing accounts Phone Making calls Making calls from call logs or contacts list Phone Receiving calls Answering a callRejecting a call Missed calls During a video call Options during callsDuring a voice call Contacts Adding contactsImporting and exporting contacts Moving contacts from other devices Tap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Messages & email MessagesSending messages Dual SIM models Viewing incoming messages Setting up email accounts Sending emails Reading emails Taking photos or recording videos CameraBasic shooting Launching Camera on the locked screen Camera etiquette Shooting modes AutoSelfie Wide selfie Rear-cam selfie Panorama Night Animated GIFManaging shooting modes Downloading shooting modes Camera settings Camera Viewing content on the device Gallery Viewing content stored on other devices Accessing content on a nearby device Creating events or tasks Useful apps and featuresPlanner Internet Syncing events and tasks with your accounts Music Playing music Playing music stored on other devices Accessing music on a registered deviceAccessing music on a nearby device Video Playing videos Playing videos stored on other devices Accessing a video on a registered deviceAccessing a video on a nearby device Studio Alarm Setting alarmsStopping alarms Deleting alarms Timer World clockStopwatch Creating clocks Calculator MemoComposing memos Searching for memos Voice Recorder Recording voice memos Flipboard Playing voice memos Scanning radio stations RadioListening to the FM radio Google apps Google Settings Play BooksPlay Newsstand Play Games Pairing with other Bluetooth devices BluetoothAbout Bluetooth Receiving an image Sending and receiving dataSending an image Wi-Fi Direct Unpairing Bluetooth devicesAbout Wi-Fi Direct Connecting to other devices Ending the device connection About NFC NFC NFC-enabled modelsUsing the NFC feature Making a purchase with the NFC feature Sending data Beam NFC-enabled models Tap S Beam and tap the S Beam switch to activate it Screen Mirroring About Screen Mirroring Adding printer plug-ins Viewing content on a TVMobile printing Connecting to a printer Printing content Device & data manager Upgrading the deviceUpgrading over the air Upgrading with Samsung Kies Connecting as a media device Connecting with Samsung KiesTransferring files between the device and a computer Device MTP Performing a data reset Using a Google accountUsing a Samsung account Tap Backup and reset and tick Back up my data Settings About SettingsQuick settings Wi-Fi Tap →Advanced →Keep Wi-Fi on during sleep BluetoothSetting Wi-Fi sleep policy Data usage Flight modeTethering and Mobile hotspot Location SIM card manager dual SIM models NFC NFC-enabled models NFC and sharing Connect and shareNearby devices Printing Default messaging app DeviceMore networks Sounds and notifications Font Display and wallpaperWallpaper Screen mode Lock screen Motions and gestures Multi windowNotification panel Backup and reset Easy modePersonalisation Accounts Accessibility 116 Private mode DefaultSystem Language and input Samsung keyboard Keyboard swipe Google voice typing Text-to-speech optionsNotification readout Pointer speed Accessories Date and time Power saving Storage Set up SIM card lock Security Applications Troubleshooting Appendix Touch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Removing the battery non-removable type Data stored in the device has been lost 130 131 Copyright