Your device is hot to the touch | Samsung SM-G316HRWHKSA specs

Troubleshooting

Your device is hot to the touch

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

•Charge the battery.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

93

Image 93

Samsung SM-G316HRWHKSA, SM-G316HHAHKSA manual Your device is hot to the touch

Contents

SM-G316HU/DD SM-G316HU/DS Table of Contents Messages & email Read me first Instructional icons Getting started Package contents Device layout Buttons Installing the SIM or Usim card and battery Using the SIM or Usim card and battery Getting started Removing the SIM or Usim card and battery Using dual SIM or Usim cards dual SIM models Activating SIM or Usim cardsChanging the display name and icon of SIM or Usim cards Switching between cards Charging the battery Reducing the battery consumption Installing a memory card Using a memory card Turning the device on and off →Settings →Storage →Unmount SD cardRemoving the memory card Formatting the memory card Locking and unlocking the screen Using the touch screen BasicsTapping Tapping and holding DraggingDouble-tapping Spreading and pinching Flicking Home screen Home screen layout Home screen options Apps screen Icon Meaning Indicator icons Notifications panel Using the notifications panel Using the quick setting buttons Opening appsClosing an app Installing apps Installing or uninstalling appsSamsung Galaxy Apps Play Store Entering text Uninstalling or disabling appsManaging apps Keyboard layout Copying and pasting Using additional keyboard functionsChanging the input language Changing the keyboard layout My Files Screen capture Ultra power saving mode Power saving feature Network connectivity Wi-FiMobile data Tap Connect Using the Mobile hotspot Tethering and Mobile hotspotAbout tethering and Mobile hotspots Using Bluetooth tethering Using USB tetheringTick Bluetooth tethering Tick USB tethering Personalising Managing the Home and Apps screensManaging the Home screen Managing panels Managing the Apps screenChanging the sorting method Hiding apps Setting wallpaper Setting wallpaper and ringtonesChanging ringtones Tap Set as wallpaper or Done Using Samsung Smart Switch Using backup accountsChanging the screen lock method Transferring data from your previous device Using Samsung Kies Using Smart Switch MobileUsing Smart Switch with computers Setting up accounts Adding accountsRemoving accounts Making calls Phone Making calls from call logs or contacts list Making an international callTap Keypad Options during calls Receiving calls During a video call Adding contacts ContactsImporting and exporting contacts Moving contacts from other devices Searching for contacts Adding shortcuts for contacts to the Home screenTap →Add shortcut to home screen Messages Messages & emailSending messages Dual SIM models Setting up email accounts Viewing incoming messagesSingle SIM models Sending emails Reading emails Camera Basic shootingTaking photos or recording videos Auto Shooting modesBest photo Launching Camera on the locked screen Panorama Continuous shotSports Night Anti-fog Camera settings Timer Use this for delayed-time shots Gallery Viewing content on the device Useful apps and features PlannerCreating events or tasks Syncing events and tasks with your accounts Internet Setting alarms AlarmVideo Clock Timer World clockStopwatch Memo CalculatorComposing memos Searching for memos Voice Recorder Recording voice memosPlaying voice memos Radio Listening to the FM radioScanning radio stations Chrome Google appsGmail Google+ Play Music MapsPlay Movies & TV Play Books Photos Google SettingsHangouts Google About Bluetooth Bluetooth Pairing with other Bluetooth devices Sending and receiving dataSending an image Unpairing Bluetooth devices Wi-Fi DirectAbout Wi-Fi Direct Connecting to other devices Ending the device connection Printing content Connecting to a printerMobile printing Adding printer plug-ins Upgrading the device Device & data managerUpgrading over the air Upgrading with Samsung Kies Connecting as a media device Transferring files between the device and a computerDevice MTP Connecting with Samsung Kies Performing a data resetUsing a Google account Tap Backup and reset and tick Back up my data Settings About SettingsWi-Fi Setting Wi-Fi sleep policy BluetoothWi-Fi Direct Tap →Advanced →Keep Wi-Fi on during sleep Flight mode Data usageSIM card manager dual SIM models Location Default messaging appPrinting More networks Sound DisplayWallpaper Lock screen Call Additional settingsAnswering/ending calls Ringtones and keypad tones Backup and reset Application managerAdd account Text-to-speech options Accessibility Language and input DefaultLanguage Samsung keyboard Keyboard swipe Google voice typing Date and time Text-to-speech optionsPointer speed Storage Battery Security Set up SIM card lock Storage type Set a storage type for credential files About device Your device displays network or service error messages Troubleshooting Touch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright