Troubleshooting

Sound echoes during a call

Adjust the volume by pressing the Volume button or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

Ensure that you are not blocking the device’s internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.

When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Recharge or replace the battery.

The battery does not charge properly (For Samsung-approved chargers)

Ensure that the charger is connected properly.

If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.

The batteries in some devices are not user-replaceable. To have the battery replaced, visit a Samsung Service Centre.

The battery depletes faster than when first purchased

When you expose the battery to very cold or very hot temperatures, the useful charge may be reduced.

Battery consumption increases when you use messaging features or some applications, such as games or the Internet.

The battery is consumable and the useful charge will get shorter over time.

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Samsung SM-G355HZKDKSA, SM-G355HZWDKSA, SM-G355HZWDXXV, SM-G355HZKDXXV manual Sound echoes during a call

SM-G355HZKDXXV, SM-G355HZKDKSA, SM-G355HZWDXXV, SM-G355HZWDKSA specifications

The Samsung SM-G355H is a notable smartphone model that captures attention with its blend of functionality and design. Known also by its variant SM-G355HZWDKSA, this device is a member of Samsung’s Galaxy series, targeting the mid-range smartphone market with a set of impressive features that cater to a wide audience.

The device sports a 4.3-inch display, which offers a resolution of 480 x 800 pixels, delivering decent visual quality for daily tasks. The brightness and clarity are adequate for viewing multimedia content and browsing the web. Under the hood, the SM-G355H is powered by a quad-core processor, clocked at 1.2 GHz, ensuring smooth operation for typical applications and multitasking.

With 1 GB of RAM, the device handles basic tasks and lightweight gaming efficiently. It comes with 8 GB of internal storage, which is expandable via microSD card support, allowing users to store additional apps, photos, and videos—a crucial feature for those who prioritize storage flexibility.

The camera setup includes a 5-megapixel rear shooter, complemented by an easy-to-use interface that offers various modes and features such as autofocus and LED flash. The front-facing camera is particularly beneficial for selfies and video calls, making connection via social media effortless.

In terms of connectivity, the SM-G355H supports 3G networks and features Bluetooth 4.0, Wi-Fi, and GPS capabilities, ensuring that users can stay connected with friends and navigate their surroundings with ease. The device runs on Android, allowing users access to a wide array of applications through the Google Play Store.

Battery-wise, the device is equipped with a removable Li-Ion 2,000 mAh battery, providing reasonable longevity for everyday use, which is essential for users on the go.

Overall, the Samsung SM-G355H is a well-rounded smartphone that presents solid performance, essential features, and a user-friendly experience, making it a favorable choice for budget-conscious consumers who do not want to compromise on quality. Its combination of design, functionality, and adaptability positions it as a compelling option in the competitive smartphone landscape.