Troubleshooting

Your device is hot to the touch

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it with a battery that is fully charged.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an application that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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Samsung SM-G355HZWDKSA, SM-G355HZKDKSA, SM-G355HZWDXXV, SM-G355HZKDXXV manual Your device is hot to the touch
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SM-G355HZKDXXV, SM-G355HZKDKSA, SM-G355HZWDXXV, SM-G355HZWDKSA specifications

The Samsung SM-G355H is a notable smartphone model that captures attention with its blend of functionality and design. Known also by its variant SM-G355HZWDKSA, this device is a member of Samsung’s Galaxy series, targeting the mid-range smartphone market with a set of impressive features that cater to a wide audience.

The device sports a 4.3-inch display, which offers a resolution of 480 x 800 pixels, delivering decent visual quality for daily tasks. The brightness and clarity are adequate for viewing multimedia content and browsing the web. Under the hood, the SM-G355H is powered by a quad-core processor, clocked at 1.2 GHz, ensuring smooth operation for typical applications and multitasking.

With 1 GB of RAM, the device handles basic tasks and lightweight gaming efficiently. It comes with 8 GB of internal storage, which is expandable via microSD card support, allowing users to store additional apps, photos, and videos—a crucial feature for those who prioritize storage flexibility.

The camera setup includes a 5-megapixel rear shooter, complemented by an easy-to-use interface that offers various modes and features such as autofocus and LED flash. The front-facing camera is particularly beneficial for selfies and video calls, making connection via social media effortless.

In terms of connectivity, the SM-G355H supports 3G networks and features Bluetooth 4.0, Wi-Fi, and GPS capabilities, ensuring that users can stay connected with friends and navigate their surroundings with ease. The device runs on Android, allowing users access to a wide array of applications through the Google Play Store.

Battery-wise, the device is equipped with a removable Li-Ion 2,000 mAh battery, providing reasonable longevity for everyday use, which is essential for users on the go.

Overall, the Samsung SM-G355H is a well-rounded smartphone that presents solid performance, essential features, and a user-friendly experience, making it a favorable choice for budget-conscious consumers who do not want to compromise on quality. Its combination of design, functionality, and adaptability positions it as a compelling option in the competitive smartphone landscape.
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