Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•If the battery is user-replaceable, the battery may not be inserted properly. Insert the battery again.

•If the battery is user-replaceable, wipe both gold-coloured contacts and insert the battery again.

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SM-G357FZWZSER, SM-G357FZWZVDS, SM2G357FZAZPAN, SM2G357FZWZXEH, SM-G357FZAZTEN specifications

The Samsung SM-G357 series of smartphones, including models SM-G357FZAZVDS, SM-G357FZWZNEE, SM-G357FZWZTEN, SM-G357FZAZHTS, and SM-G357FZAZNEE, is designed to cater to users seeking reliable performance combined with essential features. This range epitomizes Samsung’s commitment to delivering affordable yet capable devices that can handle everyday tasks efficiently.

At the heart of the SM-G357 series is an efficient quad-core processor that ensures smooth multitasking. With a clock speed optimized for regular use, users can seamlessly switch between applications, browse the web, and enjoy multimedia content without significant lag. Accompanying this processing power is an adequate RAM configuration that aids in enhancing overall device performance.

Display-wise, the SM-G357 models feature a vibrant TFT LCD screen. With a resolution that provides clear and sharp visuals, this display is well-suited for both multimedia consumption and daily use. The user interface is also designed to be intuitive, making navigation effortless for individuals of all tech-savviness levels.

In terms of camera capabilities, these smartphones come equipped with a primary camera that captures decent quality photographs, making it suitable for everyday shooting needs. Alongside the main camera, there is also a front-facing selfie camera, catering to the growing trend of social media sharing and video calls.

The SM-G357 series is built with a focus on connectivity, supporting essential options such as 3G and Wi-Fi. These features allow for reliable internet access and various connectivity options for sharing files and staying connected with friends and family. Bluetooth support is also integrated, enabling easy pairing with other devices, from headphones to smartwatches.

Battery life is another highlight of the SM-G357 range. With a robust battery capacity, users can expect extended usage periods, whether for talking, texting, or browsing. This aspect greatly enhances the overall user experience, as one of the common grievances with smartphones is the need for frequent charging.

Storage is typically sufficient for everyday use, with expandable options available via microSD cards. This flexibility allows users to keep their important files, photos, and apps handy without major constraints on internal storage.

In summary, the Samsung SM-G357 series strikes a balance between functionality and affordability, offering essential features, a reliable camera system, and a robust design. It is an ideal choice for budget-conscious consumers looking for a dependable smartphone to meet their daily needs without overspending.