Touch screen responds slowly or improperly

Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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SM-G357FZWZSER, SM-G357FZWZVDS, SM2G357FZAZPAN, SM2G357FZWZXEH, SM-G357FZAZTEN specifications

The Samsung SM-G357 series of smartphones, including models SM-G357FZAZVDS, SM-G357FZWZNEE, SM-G357FZWZTEN, SM-G357FZAZHTS, and SM-G357FZAZNEE, is designed to cater to users seeking reliable performance combined with essential features. This range epitomizes Samsung’s commitment to delivering affordable yet capable devices that can handle everyday tasks efficiently.

At the heart of the SM-G357 series is an efficient quad-core processor that ensures smooth multitasking. With a clock speed optimized for regular use, users can seamlessly switch between applications, browse the web, and enjoy multimedia content without significant lag. Accompanying this processing power is an adequate RAM configuration that aids in enhancing overall device performance.

Display-wise, the SM-G357 models feature a vibrant TFT LCD screen. With a resolution that provides clear and sharp visuals, this display is well-suited for both multimedia consumption and daily use. The user interface is also designed to be intuitive, making navigation effortless for individuals of all tech-savviness levels.

In terms of camera capabilities, these smartphones come equipped with a primary camera that captures decent quality photographs, making it suitable for everyday shooting needs. Alongside the main camera, there is also a front-facing selfie camera, catering to the growing trend of social media sharing and video calls.

The SM-G357 series is built with a focus on connectivity, supporting essential options such as 3G and Wi-Fi. These features allow for reliable internet access and various connectivity options for sharing files and staying connected with friends and family. Bluetooth support is also integrated, enabling easy pairing with other devices, from headphones to smartwatches.

Battery life is another highlight of the SM-G357 range. With a robust battery capacity, users can expect extended usage periods, whether for talking, texting, or browsing. This aspect greatly enhances the overall user experience, as one of the common grievances with smartphones is the need for frequent charging.

Storage is typically sufficient for everyday use, with expandable options available via microSD cards. This flexibility allows users to keep their important files, photos, and apps handy without major constraints on internal storage.

In summary, the Samsung SM-G357 series strikes a balance between functionality and affordability, offering essential features, a reliable camera system, and a robust design. It is an ideal choice for budget-conscious consumers looking for a dependable smartphone to meet their daily needs without overspending.