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Samsung SM-G360HZSDSER, SM-G360HZWDSER, SM-G360HHADSER manual Your device is hot to the touch

Models: SM-G360HHADSER SM-G360HZWDSER SM-G360HZSDSER

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Troubleshooting

Your device is hot to the touch

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it with a battery that is fully charged.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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Samsung SM-G360HZSDSER, SM-G360HZWDSER, SM-G360HHADSER manual Your device is hot to the touch

Contents

SM-G360H/DS Table of Contents Messages & email Read me first Instructional icons Getting started Package contents Device layout Buttons Installing the SIM or Usim card and battery Using the SIM or Usim card and battery Getting started Getting started Removing the SIM or Usim card and battery Switching between cards Using dual SIM or Usim cards dual SIM modelsActivating SIM or Usim cards Changing the display name and icon of SIM or Usim cards Charging the battery Reducing the battery consumption Installing a memory card Using a memory card Removing the memory card →Settings →Storage →Unmount SD cardFormatting the memory card → Erase everything Locking and unlocking the screen Turning the device on and off Basics Using the touch screenTapping Dragging Tapping and holdingDouble-tapping Spreading and pinching Flicking Home screen Home screen layout Home screen options Apps screen Icon Meaning Indicator icons Notifications panel Using the notifications panel Opening apps Using the quick setting buttonsClosing an app Installing apps Installing or uninstalling appsSamsung Galaxy Apps Play Store Managing apps Uninstalling or disabling appsEnabling apps Keyboard layout Entering textChanging the input language Changing the keyboard layout Copying and pasting Using additional keyboard functions My Files Screen capture Ultra power saving mode Power saving featureViewing help information Network connectivity Wi-FiMobile data Tap Connect Tethering and Mobile hotspot Using the mobile hotspotAbout tethering and mobile hotspots Using Bluetooth tethering Using USB tetheringTick Bluetooth tethering Tick USB tethering Managing the Home and Apps screens PersonalisingManaging the Home screen Managing panels Managing the Apps screenChanging the sorting method Hiding apps Setting wallpaper Setting wallpaper and ringtonesChanging ringtones Tap Set wallpaper or Done Password Using backup accountsChanging the screen lock method Transferring data from your previous device Using Smart Switch Mobile Using Samsung Smart SwitchUsing Smart Switch with computers Using Samsung Kies Setting up accountsAdding accounts Removing accounts Making calls Phone Making an international call Making calls from call logs or contacts listTap Keypad Options during calls Receiving calls During a video call Adding contacts ContactsImporting and exporting contacts Moving contacts from other devices Adding shortcuts for contacts to the Home screen Searching for contactsTap →Add shortcut to home screen Messages Messages & emailSending messages Dual SIM models Single SIM models Viewing incoming messages Sending emails Setting up email accounts Reading emails Basic shooting CameraTaking photos or recording videos Auto Shooting modesBeauty face Launching Camera on the locked screen Best photo PanoramaContinuous shot Night Sports Camera settings Storage location Select the memory location for storage Gallery Viewing content on the device Planner Useful apps and featuresCreating events or tasks Syncing events and tasks with your accounts Internet Playing videos Video Clock AlarmWorld clock Calculator TimerStopwatch Deleting clocks Radio MemoListening to the FM radio Composing memos Scanning radio stations Recording voice memos Voice RecorderPlaying voice memos Google apps Play Newsstand Google SettingsPlay Games Drive About Bluetooth Bluetooth Sending and receiving data Pairing with other Bluetooth devicesSending an image Unpairing Bluetooth devices Wi-Fi DirectAbout Wi-Fi Direct Connecting to other devices Ending the device connection Printing content Connecting to a printerMobile printing Adding printer plug-ins Upgrading the device Device & data managerUpgrading over the air Upgrading with Samsung Kies Transferring files between the device and a computer Connecting as a media deviceDevice MTP Tap Backup and reset and tick Back up my data Connecting with Samsung KiesBacking up and restoring data Performing a data reset About Settings SettingsWi-Fi Setting Wi-Fi sleep policy Flight mode BluetoothTethering and Mobile hotspot SIM card manager dual SIM models Data usage Location Default messaging appPrinting More networks Mobile networks Sound Wallpaper Display Call Lock screenAnswering/ending calls Application manager Additional settingsRingtones and keypad tones Accessibility Backup and resetAdd account Text-to-speech options Language and input DefaultLanguage Samsung keyboard Keyboard swipe Google voice typing Text-to-speech options Date and timePointer speed Storage Battery Security Set up SIM card lock About device Your device displays network or service error messages Troubleshooting Touch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright