Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

The battery may not be inserted properly. Insert the battery again.

Wipe both gold-coloured contacts and insert the battery again.

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Samsung SM-G900IZBAKSA, SM-G900IZKAKSA manual Troubleshooting, Your device displays network or service error messages

SM-G900IZKAKSA, SM-G900IZBAKSA, SM-G900IZDAKSA, SM-G900IZWAKSA specifications

The Samsung SM-G900 series, comprising models like SM-G900IZWAKSA, SM-G900IZDAKSA, SM-G900IZBAKSA, and SM-G900IZKAKSA, is a significant entry in the smartphone market, well-known for its robust features and innovative technologies. These devices belong to the Galaxy S5 family, which was released as part of Samsung's popular Galaxy lineup.

One of the standout features of the Galaxy S5 series is its 5.1-inch Super AMOLED display, delivering vibrant colors and impressive contrast ratios, with a resolution of 1920 x 1080 pixels. This ensures an excellent viewing experience, whether streaming videos or browsing photos. The display is also protected by Corning Gorilla Glass 3, enhancing its durability against scratches and drops.

Under the hood, the SM-G900 models are powered by either the Qualcomm Snapdragon 801 or Exynos 5420 processor, depending on the region. Pairing this with 2GB of RAM ensures smooth multitasking and efficient performance, making it suitable for both casual users and those who demand higher processing power for applications and gaming.

In terms of photography, the series features a 16-megapixel rear camera, which is equipped with advanced technologies such as phase detection autofocus and HDR, enabling users to capture stunning photos with great detail and clarity. The 2-megapixel front camera is perfect for selfies and video calls, ensuring users can stay connected visually.

Another highlight of the Galaxy S5 series is its IP67 certification, which signifies that the devices are resistant to dust and can withstand immersion in water for up to 30 minutes at a depth of 1 meter. This feature is particularly appealing for active individuals and those who often find themselves outdoors.

Battery life is also commendable, with a 2800 mAh removable battery that supports Ultra Power Saving Mode, actively extending usage time when power levels are low. The inclusion of advanced connectivity options like 4G LTE, Bluetooth 4.0, and NFC enhances its usability in various aspects of daily life.

Moreover, these Samsung models come with Samsung's TouchWiz UI, providing a user-friendly interface replete with personalization options and features, alongside access to Google Play Store, opening up a world of apps and services.

In summary, the Samsung SM-G900 series, including SM-G900IZWAKSA, SM-G900IZDAKSA, SM-G900IZBAKSA, and SM-G900IZKAKSA, showcases a blend of quality display, powerful performance, advanced camera technology, and excellent durability, making it a well-rounded choice for consumers in search of a reliable smartphone experience.