![Troubleshooting](/images/new-backgrounds/16518/1651839x1.webp)
Troubleshooting
Symptom | Possible Problem | Solution |
AC adapter isn’t plugged into a wall outlet or the connector isn’t plugged into the power supply jack on the back of the speaker system
Plug the AC adapter into a wall outlet and plug the connector into the power supply jack on the back of the speaker system.
Speaker system doesn’t | Wall outlet is not functioning | Plug another device into the same outlet to confirm the outlet is working. | |||
respond (no power) | |||||
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| The batteries are dead. | Replace with new batteries. (See the Getting Started section for details.) | |||
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| The power isn’t turned on. | Turn on the speaker system by pressing the |
| button. The LCD display turns | |
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| Using the wrong adapter for iPhone or | Make sure the adapter is the proper fit for your iPhone or iPod. | |||
| iPod or no adapter |
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iPhone or iPod doesn’t dock |
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iPhone or iPod didn’t install properly | Remove your iPhone or iPod from the dock and check for obstruction on the | ||||
properly | |||||
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| connectors in the dock and on your iPhone or iPod. Then reseat it in the dock | |||
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| and slide the guard down to protect it. | |||
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