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| Troubleshooting |
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Symptom | Possible Problem | Solution |
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| iPhone or iPod is not installed properly | Remove your iPhone or iPod from the dock and check for obstructions on |
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| the connectors in the dock and on your iPhone or iPod. Then reseat it in the |
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| dock and slide the guard down to protect it. |
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iPhone or iPod doesn’t | Your iPhone or iPod software is too old | Upgrade software on your iPhone or iPod. For details visit |
| www.apple.com/ipod/download. | |
respond to the speaker |
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system | iPhone or iPod is locked up | Please make sure your iPhone or iPod is working properly before docking into |
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| the unit. Please refer to your iPhone or iPod manual for details. |
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| Using 1st- or | Your speaker system cannot control those iPods or other devices. |
| shuffle or other devices |
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| iPhone or iPod is not installed properly | Remove your iPhone or iPod from the dock and check for obstructions on the |
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| connectors in the dock and on your iPhone or iPod. Then reseat it in the dock |
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| and slide the guard down to protect it. |
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| iPhone or iPod is locked up | Please make sure your iPhone or iPod is working properly before docking into |
iPhone or iPod didn’t charge |
| the unit. Please refer to your iPhone or iPod manual for details. |
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| AC adapter isn’t plugged into a wall outlet, | Plug the AC adapter into a wall outlet and plug the connector into the supply |
| or the connector is not plugged into the | jack on the speaker system. The iPhone or iPod will not charge when the |
| power supply jack on the back of the | speaker system is operating on batteries. |
| speaker system |
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