Appendix

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

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Samsung SM-J701FZKEILO, SM-J701FZDDKSA, SM-J701FZKDKSA, SM-J701FZDEILO Error messages appear when opening multimedia files

SM-J701FZDEILO, SM-J701FZDDKSA, SM-J701FZSEILO, SM-J701FZKDKSA, SM-J701FZKEILO specifications

The Samsung SM-J701FZKDKSA and SM-J701FZDDKSA are two variations of the Galaxy J7 2016 model, which is part of Samsung's budget-friendly smartphone lineup. Designed for users seeking a balance between performance, features, and affordability, these devices integrate several key technologies and characteristics that appeal to a wide audience.

One of the standout features of the Galaxy J7 2016 is its display. It boasts a sizable 5.5-inch Super AMOLED screen with a resolution of 720 x 1280 pixels, providing vibrant colors and deep contrasts, making it ideal for media consumption and everyday browsing. The use of AMOLED technology ensures that users benefit from high-quality visuals, while its sizeable dimensions enhance the overall viewing experience.

Powered by the Exynos 7870 octa-core processor, the Galaxy J7 2016 offers smooth multitasking capabilities and efficient performance for various applications. With 2GB of RAM, users can run multiple apps simultaneously without experiencing significant lag. This combination of processing power and memory enables the device to handle daily tasks with ease, from social media browsing to gaming.

Camera performance is another critical aspect of the J7 series. The SM-J701FZKDKSA and SM-J701FZDDKSA are equipped with a 13-megapixel rear camera, which captures detailed images even in low-light conditions, thanks to its f/1.9 aperture. The 5-megapixel front camera is perfect for selfies and video calls, featuring an LED flash to ensure well-lit shots in dim environments. This makes the device a suitable choice for photography enthusiasts who wish to document their experiences.

In terms of storage, the Galaxy J7 2016 provides users with 16GB of internal storage that can be expanded up to 256GB via a microSD card, allowing ample space for photos, videos, and applications. The smartphone runs on Android, ensuring access to a wide range of applications and services.

Battery life is another highlight of the Galaxy J7 2016, powered by a robust 3300mAh battery that easily lasts a full day of moderate to heavy usage. This aspect is particularly attractive for users who rely on their devices for communication, navigation, and browsing without the constant worry of running out of power.

In conclusion, the Samsung SM-J701FZKDKSA and SM-J701FZDDKSA combine an attractive design with a set of features that cater to the needs of budget-conscious consumers. With a solid camera, expandable storage, and impressive display technology, these smartphones remain competitive in the mid-range market segment.