Electronic grill display error codes
Error Code |
| Cause |
| Fix |
No Display | 1. | Check to see if 120v power supply cord is | 1. | Plug in power supply. |
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| plugged in. | 2. | Install or replace both 1.5v “D” cell batteries. |
| 2. | Check the to see if both 1.5v “D” cell batteries | ||
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| are installed correctly. |
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NP | 1. | Check the to see if both 1.5v “D” cell batteries | 1. | Install or replace both 1.5v “D” cell batteries. |
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| are installed correctly. |
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LO | 1. | 20 lb LP tank is low on fuel. | 1. | Replace 20 lb LP fuel tank and tighten wing nut |
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| in rear of tank tray. |
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E1 | 1. | Burner valve was left open after Flame Time™ | 1. | Turn off all burner valves. |
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| cycle was used. |
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E2 | 1. | Control module failure. | 1. | Note the error code and call service. See |
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| “Assistance or Service” section. |
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AA : AA | 1. | Empty LP Tank calabration has been reset. | 1. | Note the error code and call service. See |
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| “Assistance or Service” section. |
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EE : EE | 1. | The wrong size LP tank (larger than 20 lb) was | 1. | Check LP tank size to ensure only a standard |
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| placed on the tank tray. |
| 20 lb LP tank is used. Replace with the correct |
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| size LP tank. |
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CC : CC | 1. | Appears momentarily when 20 lb LP tank is | 1. | Replace 20 lb LP fuel tank and tighten wing nut |
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| moved or removed. |
| in rear of tank tray. |
| 2. | Appears momentarily when grill is converted to | 2. | Appears only momentarily when grill is first |
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| Local LP (fixed pipe) or Natural gas. |
| converted to Local LP (fixed pipe) or Natural |
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| gas. |
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.
To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.
In theU.S.A.
Call the KitchenAid Customer eXperience Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
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