Uninstall and reinstall the All-In-One software | Lexmark x5100

5Lower the scanner unit until it is completely closed.

If the error message appears again, replace the black cartridge with a new black cartridge.

If the error message does not appear, repeat steps 1-3 and then go to step 6.

6Reinstall the color cartridge and remove the black print cartridge.

7Lower the scanner unit until it is completely closed.

If the error message appears again, replace the color cartridge with a new color cartridge.

If there is no error message (indicated by flashing lights), repeat steps 1-3 and then reinstall both print cartridges.

8Lower the scanner unit until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Other error messages

1Turn the All-In-One off.

2Wait a few seconds, and then turn the All-In-One back on.

3Send your document to print.

Uninstall and reinstall the All-In-One software

If the All-In-One is not functioning properly or if a communications error message appears when you try to use your All-In-One, you may need to uninstall, and then reinstall the All-In-One software.

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Lexmark x5100 manual Uninstall and reinstall the All-In-One software, Other error messages

Contents

Lexmark X5100 All-In-One Series User’s Guide Safety information Contents Troubleshooting Setting up your All-In-One Learning about your All-In-One Understanding the All-In-One parts Table on page 3 describes each part Use When you want to Understanding the operator panelPage Press When you want to Operator panel menus From this menu You can IRON-ON/MIRROR Using the Lexmark X5100 Series All-In-One Center Understanding the All-In-One software Using Print Properties Using the Lexmark X5100 Series Photo Editor Using the Lexmark X5100 Series Solution Center Following table describes the LSC tabs Understanding the paper type sensor Click Printing Preferences or Properties Click OK Using your All-In-One Placing your document on the scanner glass Loading paper You can load up to Make sure You can load up to Make sure Page Copying using the operator panel Copying using the All-In-One software Scanning using the operator panel Press E-mail, File, Software Scanning using the All-In-One software Click Scan Now Sending a fax using the operator panel Printing Sending a fax using the All-In-One software Creating projects Print a banner Make color copies Using the operator panelUsing the All-In-One software Click Attach Now Enlarge or reduce needlepoint or woodworking patterns Scan multiple pages or images Print a poster Page Page Personalize fabric with pictures Using your computerPrint mirror images and iron-on transfers Networking Use Optical Character Recognition Maintenance Replacing the print cartridgesPage Page Select Cleaning the print cartridge nozzles After installing cartridgesAligning the print cartridges To improve print quality Using the operator panel Wiping the print cartridge nozzles and contacts Preserving the print cartridges Ordering supplies Setup troubleshooting General troubleshooting Problem Go to Fax problems Paper misfeeds or multiple sheets feed Transparencies or glossy photo papers stick together Transparencies or photo papers contain white linesEnvelopes do not feed properly Document does not print Vertical, straight lines are not smooth Document prints slowlyDocument prints poorly Print quality is poor at the edges Characters are missing or unexpectedPrint is too dark or smudged Display language is not preferable Colors are faded or not printing completely If your document is too light or too dark All-In-One or scanner is not communicating with computerCopy quality is unsatisfactory Page To adjust the auto-cropping To clean the scanner glassTo turn the feature off for your next scan To adjust cropping manually Edges of copied documents are cut off Scanner unit will not close Copied objects appear in a different location on Fit to Page function is not working properly If auto detect is set but not working correctly You receive an error message Paper Jam message Cover Open message Ink Low message Paper Out message Cartridge Error messages Unlock Scanner message Check the table below for specific instructions Uninstall and reinstall the All-In-One software Other error messages Other help sources Energy Star Japanese Vcci notice Statement of Limited Warranty Limitation of liability Index Menu headings 6 messages, error Cartridge Pages or images