Test the cartridge alignment. For help, see page 42.

Clean the nozzles. For help, see page 42.

Characters are missing or unexpected

Make sure the scanner glass is clean:

1Dampen a clean, lint-free cloth.

2Gently wipe the scanner glass.

Note: Make sure all ink or corrective fluid on the document is dry before placing the document on the scanner glass.

Print is too dark or smudged

Make sure:

You let the ink dry completely before handling the paper.

You select the correct paper type and size in Print Properties or Preferences.

Note: You can choose paper size from the All-In-One Center.

The paper is straight and unwrinkled.

You select the appropriate Quality for the paper type. If you are printing on regular paper, select the Quick Copy setting from the Document/Quality tab of Print Properties, Preferences, or from the All-In-One Center.

The nozzles are clean. For help, see page 42.

Print quality is poor at the edges of the page

Like other All-In-Ones, your All-In-One cannot print in the extreme left, right, top, or bottom edges of a page. Use these minimum settings:

Left and right margins:

6.35 mm (0.25 in.) each for all paper sizes except A4

3.37 mm (0.133 in.) each for A4 size paper

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Image 55
Lexmark x5100 manual Characters are missing or unexpected, Print is too dark or smudged, Print quality is poor at the edges