Personalising
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:
•The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
•The screen protector supplied with the device may cause the fingerprint recognition sensor to malfunction. Remove the screen protector to improve fingerprint sensitivity.
•Ensure that the fingerprint recognition area and your fingers are clean and dry.
•The device may not recognise fingerprints that are affected by wrinkles or scars.
•The device may not recognise fingerprints from small or thin fingers.
•To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
•Do not drag your finger too quickly or slowly. Drag your finger at a moderate speed to allow the device to recognise it.
•In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.
Registering fingerprints
If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
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On the All apps screen, tap Settings →Finger Scanner →Fingerprint manager.
Read the
Place your finger on the fingerprint recognition area at the bottom centre of the screen.
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