Appendix

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

•Ensure that the USB cable you are using is compatible with your device.

•Ensure that you have the proper driver installed and updated on your computer.

•If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

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Samsung CG-N920FZWXVTC, SM-N920CZDUXSG, SM-N920CZKAKSA, SM-N920CEDEKSA Error messages appear when opening multimedia files
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CG-N920FZWXVTC, SM-N920CZKAKSA, SM-N920CZDAILO, SM-N920CZDAKSA, SM-N920CEDEKSA specifications

The Samsung SM-N920CZWAXXV, also known as the Galaxy Note 5, and the CG-N920FZWXVTC variant are notable devices in the Samsung Galaxy Note lineup, released in 2015. These smartphones are especially recognized for their blend of powerful hardware and innovative features aimed at productivity, making them popular among professionals and tech enthusiasts.

One of the standout features of the Galaxy Note 5 is its expansive 5.7-inch Super AMOLED display, which offers a stunning resolution of 1440 x 2560 pixels. This display not only delivers vibrant colors and deep contrasts, but its high pixel density also ensures that texts and images remain sharp and clear. The screen is further protected by Corning Gorilla Glass 4, enhancing its durability against scratches and drops.

Under the hood, the Galaxy Note 5 is powered by the Exynos 7420 processor, which was one of the first 14nm mobile SoCs, enabling improved performance and energy efficiency. Coupled with either 3GB or 4GB of RAM, this device handles multitasking with ease, allowing users to run multiple applications simultaneously without experiencing lag. The internal storage options, ranging from 32GB to 128GB, provide ample space for apps, media, and documents.

The device's most distinctive characteristic is the S Pen stylus, which offers a premium mobile note-taking experience. The S Pen features advanced pressure sensitivity and a more responsive design that allows users to write, sketch, and annotate with precision. The Note 5 introduced new features such as screen-off memo, which enables quick note-taking even when the screen is locked, enhancing productivity on-the-go.

In terms of camera capabilities, the Galaxy Note 5 houses a 16-megapixel rear camera with optical image stabilization and an f/1.9 aperture, enabling great photography in various lighting conditions. The front-facing camera features a 5-megapixel sensor, perfect for selfies and video calls.

Connectivity options include NFC, Bluetooth 4.2, and a USB Type-C port, marking a shift towards modern standards. With a 3000mAh battery, the device supports fast charging, allowing users to quickly recharge their smartphones.

The Samsung SM-N920CZWAXXV and CG-N920FZWXVTC are exemplary devices that highlight Samsung's commitment to innovation, catering to users who value performance, versatility, and productivity in a smartphone.
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