Troubleshooting

Appendix

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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SM-N950FZKATMH, SM-N950FZKACOS, SM-N950FZDACYV, SM-N950FZKASEE, SM-N950FZDDBGL specifications

The Samsung SM-N950FZKDXEH, SM-N950FZDDXEH, SM-N950FZDATMH, and SM-N950FZKATMH are notable variants of the Samsung Galaxy Note8, a flagship smartphone released in 2017. These models cater to diverse markets with subtle variations in storage options and specifications while maintaining a core set of exceptional features that define the Galaxy Note series.

At the heart of the Galaxy Note8 is its stunning 6.3-inch Super AMOLED display, boasting a resolution of 2960 x 1440 pixels. This Infinity Display technology provides vibrant colors and deep contrasts, making it ideal for multimedia consumption, gaming, and productivity tasks. With HDR10 support, the display enhances the viewing experience with brighter highlights and darker shadows.

The Note8 is powered by either the Qualcomm Snapdragon 835 or the Exynos 8895 chipset, depending on the region. Coupled with 6 GB of RAM, this ensures smooth multitasking and responsiveness, allowing users to run multiple applications without lag. The device offers storage options ranging from 64 GB to 256 GB, expandable via microSD, accommodating users with varying storage needs.

One of the standout features of the Galaxy Note8 is its S Pen, which allows for seamless note-taking, drawing, and precise navigation. The S Pen is water-resistant, and its pressure sensitivity makes it feel like a traditional pen, enhancing the overall user experience. The Air Command feature further enriches the usability of the S Pen, offering shortcuts for quick actions.

In terms of photography, the Galaxy Note8 is equipped with a dual-camera system on the rear, featuring a 12 MP wide-angle lens and a 12 MP telephoto lens. This dual setup allows for stunning photos with impressive depth-of-field effects and optical zoom capabilities. The front camera, featuring an 8 MP sensor, ensures high-quality selfies with features like autofocus and Smart autofocus.

Battery life is also a highlight, with a 3,300 mAh capacity that supports fast charging and wireless charging, ensuring users can stay productive throughout the day. The Note8 is designed with durability in mind, featuring IP68 water and dust resistance.

In summary, the Samsung SM-N950FZKDXEH, SM-N950FZDDXEH, SM-N950FZDATMH, and SM-N950FZKATMH are remarkable smartphones that combine cutting-edge technology, a beautifully crafted design, and advanced features catering to both productivity and entertainment. The Galaxy Note8 remains a popular choice for users seeking a versatile and powerful mobile device.