Manuals / Samsung / Mobile Devices / Mobile Device

Samsung SM-P9010ZWYWTL, SM-P9010ZKACAC, SM-P9010ZKATUN Touch screen responds slowly or improperly

Models: SM-P9010ZWAECT SM-P9010ZKAAFR SM-P9010ZKYEGY SM-P9010ZKAKEN SM-P9010ZWYEGY SM-P9010ZKACAC SM-P9010ZWAAFG SM-P9010ZWYTMC SM-P9010ZWAKEN SM-P9010ZKYKEN SM-P9010ZKYTMC SM-P9010ZKATUN SM-P9010ZKASER SM-P9010ZKAXXV SM-P9010ZKAECT SM-P9010ZKAKSA SM-P9010ZWATUN SM-P9010ZKATHR SM-P9010ZKYWTL SM-P9010ZWAKSA SM-P9010ZWYSAC SM-P9010ZWATHR SM-P9010ZWYWTL SM-P9010ZWACAC SM-P9010ZWYKEN SM-P9010ZWAAFR SM-P9010ZWAXXV SM-P9010ZKYSAC

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Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →General →Backup and reset →Factory data reset →Reset device → Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Samsung SM-P9010ZWYWTL, SM-P9010ZKACAC, SM-P9010ZKATUN, SM-P9010ZKYWTL manual Touch screen responds slowly or improperly
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SM-P9010ZWAECT, SM-P9010ZKAAFR, SM-P9010ZKYEGY, SM-P9010ZKAKEN, SM-P9010ZWYEGY specifications

The Samsung SM-P9010ZKASER, better known as the Galaxy Note 10.1 (2014 Edition), is a versatile and powerful tablet that combines cutting-edge hardware with user-friendly software. Launched in late 2013, this device was designed to cater to both professional and personal needs, making it a popular choice among tech enthusiasts and business users alike.

One of its most notable features is the expansive 10.1-inch display, boasting an impressive resolution of 2560 x 1600 pixels. This Super Clear LCD screen provides vibrant colors, sharp details, and excellent viewing angles, making it perfect for media consumption, whether you’re watching videos or browsing the web. The tablet also supports multi-window functionality, allowing users to run multiple applications side by side, enhancing productivity.

The SM-P9010ZKASER is powered by a robust Exynos 5420 octa-core processor, which is paired with 3GB of RAM. This combination ensures smooth performance and ample multitasking capabilities, enabling users to switch rapidly between applications without any noticeable lag. For storage, the device offers options of 16GB, 32GB, or 64GB, expandable via a microSD card slot, making it easy to store a vast array of files, apps, and multimedia.

Another standout feature of the Galaxy Note 10.1 is the inclusion of the S Pen, a digital stylus that enhances productivity and creativity. The S Pen allows users to take handwritten notes, draw, and interact with apps more intuitively. With its pressure sensitivity and precise tracking, the S Pen is ideal for artists and note-takers alike, providing an experience akin to writing on paper.

In terms of connectivity, the SM-P9010ZKASER supports Wi-Fi and Bluetooth, ensuring users can easily access the internet and connect to other devices. Additionally, the tablet includes dual front and rear cameras, enabling high-quality photography and video calls.

The battery life is another highlight, with a robust capacity that supports extended usage, whether for work or entertainment. Running on Android 4.3 Jelly Bean software, the device offers a host of features and customization options, ensuring a seamless user experience.

Overall, the Samsung SM-P9010ZKASER combines a high-resolution display, powerful processing capabilities, an innovative S Pen, and strong battery performance, making it an enduring choice for users seeking a reliable and feature-rich tablet.