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Samsung SM-V7000ZOAAUT Another Bluetooth device cannot locate your Gear, Calls are not connected

Models: SM-V7000ZKAROM SM-V7000ZWABGL SM-V7000ZOATMC SM-V7000WDAXEO SM-V7000ZOANEE SM-V7000ZGAXSK SM-V7000ZKAXEZ SM-V7000ZAAPHE SM-V7000ZAADBT SM-V7000WDADBT SM-V7000WDATUR

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Troubleshooting

Another Bluetooth device cannot locate your Gear

•Ensure that the Bluetooth wireless feature is activated on your Gear.

•Reset your Gear and try again.

•Ensure that your Gear and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

If the tips above do not solve the problem, contact a Samsung Service Centre.

A Bluetooth connection is not established or your Gear and the mobile device are disconnected

•Ensure that the Bluetooth feature on both devices is activated.

•Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

•Ensure that the latest version of the Gear Manager application is installed on the mobile device.

•Ensure that your Gear and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

•Restart both devices and launch the Gear Manager on the mobile device again.

Calls are not connected

•Ensure that your Gear is connected to a mobile device.

•Ensure that the connected mobile device has accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling on the connected mobile device.

•Ensure that you have not set call barring for the incoming phone number on the connected mobile device.

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Samsung SM-V7000ZOAAUT manual Another Bluetooth device cannot locate your Gear, Calls are not connected, Troubleshooting

Contents

SM-V700 User ManualAbout this manual Copyright Instructional iconsAbout this manual Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide TrademarksAbout this manual Applications Table of ContentsGetting started BasicsGear Manager SettingsTroubleshooting Table of ContentsGetting started Package contentsAbout Gear Gear Device layoutGetting started Switch Multipurpose jack ButtonCharging dock Press and hold for more than 7 seconds to reset the GearCharging with the charging dock Charging the batteryGetting started 3 Close the cover of the charging dock Getting startedWhile charging, you cannot use voice recorder and camera Getting startedWearing the Gear About using batteryGetting started Getting started Turning the Gear on and offGetting started Notices for using BluetoothGetting started Connecting the Gear to a mobile device9 Mobile device The Install window opens Gear When the connection window appears, tap OKGetting started Getting started When connecting the Gear to another mobile deviceLocking and unlocking the Gear Adjusting the brightness of the displayAdjusting the volume Switching to silent modeUsing the touch screen Viewing mobile device connection status and battery statusBasics Basics Finger gesturesTapping Tapping and holdingBasics Double-tappingDouble-tap on an image to zoom in a part. Double-tap again to return Pinching FlickingBasics Home screen panels Viewing the Home screenBasics Stay up-to-date with a variety of events, such as missed calls or new BasicsView recent calls and message logs of the connected mobile device While using the Gear, press the Power button to open the Clock screen Using the Clock screenBasics Rearranging the location of icons Editing Home screen iconsManaging panels Changing the background imageAdding shortcuts Using applicationsApps screen Rearranging applicationsUnlocking the Gear Using calling featuresSetting a PIN Securing the GearBasics During a callAnswering a call Rejecting a callBasics Using notificationsChecking notifications Checking notifications immediatelyBasics Checking notifications at a later time1 Tap Notifications on the Home screen 2 Select a notification type 3 Select a notification to view the details BasicsBasics Transferring filesUpgrading the Gear Upgrading with Gear ManagerTap Software update → Update Upgrading with Samsung KiesBasics Camera ApplicationsTaking photos Taking a video Taking videosTaking a photo with sound Viewing imagesApplications Configuring settings for CameraGallery Viewing imagesZooming in and out Playing videosDeleting files Sharing filesReplying to a message ContactsDialler MessagesChecking emails on the connected mobile device EmailViewing a message on the connected mobile device Deleting messagesLogs Find My DeviceApplications Applications Pairing with Bluetooth headsetsMusic Player Listening to musicApplications Media ControllerBefore You Start Exercising Health Management ApplicationsApplications Counting steps PedometerApplications Applications Using additional featuresRecording sleep duration SleepApplications In cold weather conditions ExerciseUsing additional features ApplicationsHiking Monitoring exercise informationUsing additional features ApplicationsApplications S VoiceApplications TimerStopwatch Starting S VoiceApplications ScheduleVoice Memo Recording voice memosApplications ControlsWeather Playing voice memosNotifications SettingsClock WallpapersSound SettingsDisplay Settings BluetoothDouble press Privacy lockSettings Reset GearProfile Gear infoLaunching Gear Manager Connecting a new GearConfiguring the Gear settings Gear ManagerClock Home screen stylerS Health WallpapersGear Manager Configuring application settingsMy apps NotificationsGear Manager Samsung AppsTransferring music files from the mobile device to the Gear Transferring photos, videos, and voice memos from the GearActivating the auto lock feature SettingsBackup and restore Setting the Power buttonSetting up emergency messages Using a wake-up gestureSetting a method to enter text and managing templates Answering an incoming call using a voice commandViewing the open source licence Setting up emergency contactsSetting security HelpThe touch screen responds slowly or improperly TroubleshootingYour Gear freezes or has fatal errors Your Gear does not turn onTroubleshooting Another Bluetooth device cannot locate your GearCalls are not connected Others cannot hear you speaking on a call The battery icon is emptyThe battery does not charge properly For Samsung-approved chargers The battery depletes faster than when first purchasedTroubleshooting Error messages appear when launching the cameraYour Gear is hot to the touch Photo quality is poorer than the previewA small gap appears around the outside of the Gear case Data stored on the Gear has been lostTroubleshooting English EU. 05/2014. Rev.1.0