Note
• Refer to Specifications > Preset Timing Modes for the resolutions or frequencies supported by the LCD
monitor.
Maintenance and Cleaning1) Maintaining the LCD monitor Case.
Clean with a soft cloth after disconnecting the power cord.
• Do not use benzene, thinner or other flammable substances, or a
wet cloth.
• We recommend that a Samsung cleansing agent is used to prevent
damage to the screen.
2) Maintaining the Flat Panel monitor Screen.
Clean with a soft cloth (cotton flannel) smoothly.
• Never use acetone, benzene or thinner.
(They may cause flaws or deformation of the screen surface.)
• The user will be required to pay costs and related expenses for
repairing damages caused.
Symptoms and Recommended Actions Note
• A LCD monitor recreates visual signals received from the computer. Therefore, if there is a problem with
the computer or the video card, this can cause the LCD monitor to become blank, have poor coloring,
become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and
then contact a Service Center or your dealer.
1) Check if the power cord and the video cables are properly connected to the computer.
2) Check if the computer beeps more than 3 times when booting.
(If it does, request an a service for the main board of the computer.)
3) If you installed a new video card or if you assembled the PC, check if you installed the Adaptor(video).
4) Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz.
(Do not exceed 60Hz when using the maximum resolution.)
5) If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the display
Adaptor in the "Control Panel, System, Device Administrator" and then reboot the computer to
reinstall the Adaptor (video) driver.
Check ListNote
• The following table lists possible problems and their solutions. Before calling for assistance, check the
information in this section to see if you can remedy any problems for yourself. If you do need assistance,
please call the phone number on the Information section or contact your dealer.
• For more network-related information, refer to the MagicNet Troubleshooting section.
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