troubleshooting

Connecting to a computer

Symptom

 

Explanation/Solution

 

 

 

When using the

 

 

videos, a computer

•

Disconnect the USB cable from the computer and camcorder, restart the

does not recognise

 

computer, then reconnect it correctly.

your camcorder.

 

 

 

 

 

• A video codec is needed to play the file recorded on your camcorder. Install or

 

 

run the built-in edit software (Intelli-studio).

Cannot play a video

• Make sure you insert the connector in the correct direction, and connect the

 

USB cable to the USB jack on your camcorder firmly.

file properly on a PC.

• Disconnect the cable from the computer and camcorder, restart the computer.

 

 

Reconnect it properly.

 

• Your computer may not have the necessary performance specifications to

 

 

playback a video file. Check the recommended computer specifications.

 

• Exit the Intelli-studio application, and restart the Windows computer.

Intelli-studio does not

• Intelli-studio is not Macintosh compliant.

•

Set “PC Software” to “On” in the Settings menu.

function properly.

•

According to your computer type, the Intelli-studio program may not run

 

 

automatically. In this case, open the desired CD-ROM drive that has the Intelli-

 

 

studio program in My Computer and run iStudio.exe.

The image or sound

• Video playback or sound may stop temporarily depending on your computer.

 

The video or sound copied to your computer is not affected.

on your camcorder

 

•

If your camcorder is connected to a computer that does not support Hi-speed

is not played on your

 

USB (USB2.0), the images or sound may not be played back correctly.

computer properly.

 

 

The images and sound copied to your computer are not affected.

 

 

 

• Check the system requirements to play a video. page 97

The playback

•

Exit all other applications running on the current computer.

screen is paused or

•

If a recorded video is played on your camcorder when it is connected to a

distorted.

 

computer, the image may not play smoothly, depending on the transfer speed.

 

 

Please copy the file to your PC, and then play it back.

 

 

 

Connecting/Dubbing with other devices (TV, DVD recorder, etc.)

Symptom

Explanation/Solution

 

 

You cannot dub

• The Audio/Video cable is not connected properly. Make sure that the Audio/

correctly using the

Video cable is connected to the proper jack, i.e. to the input jack of the device

Audio/Video cable.

used for dubbing an image from your camcorder. page 95

112