Troubleshooting: Before Contacting Service Personnel (continued)
Disc does not play. | ◆ Ensure that the disc is inserted with the label side facing up. | |
| ◆ | Check the region number of the DVD. |
| ◆ | This player cannot play |
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| Insert a DVD, a |
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5.1channel sound is not being reproduced.
◆5.1 channel sound is reproduced only when the following conditions are met. :
1)Check whether the proper amplifier is connected.
2)The disc is recorded with 5.1 channel sound.
-Check whether the disc being played has the “Dolby 5.1 ch” mark on the outside.
-Check if your audio system is connected and working properly.
The “ ” icon appears on screen. | ◆ The features or action cannot be completed at this time because : |
1)The DVD’s software restricts it.
2)The DVD’s software doesn’t support the feature (e.g., angles).
3)The feature is not available at the moment.
4)You’ve requested a title or chapter number or search time that is out of range.
Disc Menu doesn’t appear. | ◆ Check if the disc has a Menu. |
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Playback mode differs from the Setup | ◆ Some of the functions selected in the Setup menu may not work |
Menu selection. | properly if the disc is not encoded with the corresponding function. |
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If you experience other problems. | ◆ Go to the contents and find the section of the instruction book that |
| contains the explanations regarding the current problem, and |
| follow the procedure once again. |
| ◆ If the problem still cannot be solved, please contact your nearest |
| authorized service center. |
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