Phone Support

The Phone Support menu allows you to access customer service assistance and information about your account by launching the web browser.1

Phone Info

The Phone Info screen displays information about your handset’s current hardware and software. The Icon Glossary option can help you identify a display icon whose function you have forgotten.

1.Activate the main menu, highlight the Phone Support menu, and press .

2.Select Phone Info.

3.Select Phone Number, Icon Glossary, Version, or Advanced.

Security

See "Security" on page 94 for information on security settings.

Live Assistance

This function allows you to call for Directory Assistance.

1.Activate the main menu, highlight the Phone Support menu, and press .

2.Select Live Assistance.

3.Select Client Care. To call the number, press .

Account Info

1.Activate the main menu, highlight the Phone Support menu, and press .

2.Select Account Info. The web browser will launch and you can view your account information.

Add New Services

1.Activate the main menu, highlight the Phone Support menu, and press .

2.Select Add New Services.

3.Follow the on-screen instructions to add new services to your account.

1.The Live Assistance, Account Info, Add New Services, and Text Assistance sub- menus may not be available depending on the UI version configured for your phone.

Phone Support 97

Phone Support

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Samsung SPH-M560 manual Phone Support, Security, Live Assistance, Account Info, Add New Services