Problems and Solutions

GB

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The fridge/freezer is not operating at

◆ Check that the fridge/freezer is correctly plugged in.

all and the light does not come on

◆ Check that the wall outlet is switched on and working correctly.

when you open the refrigerator door

 

 

 

Food in the freezer does not freeze ◆ Is the temperature set correctly? If ice cream in the freezer is too soft,

correctlyturn the temperature dial towards COLDER; if it is too hard, turn the dial towards COLD.

◆Is the room temperature too high? Is the appliance exposed to direct sunlight or a source of heat? Change its position if possible.

Food freezes in the refrigerator ◆ Is the temperature set to COLDER? Turn the temperature dial towards COLD.

◆Is the room temperature too low? If it is very low, the thermostatic controls may function incorrectly. Increase the temperature in the room or move the fridge/freezer to another position.

The fridge/freezer makes unusual ◆ Check that the fridge/freezer is installed on a level, stable surface

noiseswith sufficient space around it; adjust the front feet if necessary (see page 6 for further details).

◆Are there any objects behind or under the fridge/freezer?

◆Is the noise coming from the compressor or does it sound like running water (refrigerant circulating)? These noises are normal.

There is a bad smell in the refrigerator or freezer

◆Is an item of food going bad?

◆Is all food stored in sealed containers or covered?

◆Has dew developed in the vegetable bin? Clean and dry the bin.

◆Are the evaporation slots at the front of the freezer clogged? Clean and dry them carefully.

◆Clean the bio-deodorizer (refer to page 12).

Dew develops in the refrigerator

◆ Have you left the door open for a long time?

 

◆ Is something preventing the door from closing properly?

 

Carefully clean and dry the door seals.

 

◆ Have you stored food or liquids in a container without a cover?

 

Leave all food and liquids to cool before placing them in the

 

refrigerator and keep them covered.

 

 

Frost develops in the freezer

◆ Have you left the door open for a long time?

 

◆ Is something preventing the door from closing properly?

Carefully clean and dry the door seals.

◆ Are the evaporation slots at the front of the freezer clogged? Clean and dry them carefully.

◆ Have you left enough room for the air to circulate? Space the food out as evenly as possible.

The rear or sides of the fridge/ freezer are warm

◆Is the room temperature too high or is the fridge/freezer exposed to a direct source of heat, causing the fridge/freezer to operate intensively? Move the fridge/freezer to a better position if possible.

◆Is there an excessively high humidity level in the room? Move the fridge/freezer to a better position if possible.

If you cannot solve the problem, note:

◆The nature of the problem and any warranty information

◆The type and model indicated on the centre of the fridge/freezer Then contact your local dealer or nearest Samsung after-sales service.

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Samsung SR-44NMA, SR-37RMB, SR-37NMB, SR-30NMB, SR-30RMB, SR-30NMA Problems and Solutions, Problem Explanation/Solution
Page 13 Page 15

SR-44NMA, SR-40NMA, SR-40NMB, SR-44NMB, SR-40RMB specifications

Samsung's SR series of refrigerators, including the SR-37RMB, SR-37NMB, SR-30NMB, SR-30RMB, and SR-30NMA, represent a perfect blend of innovation, style, and functionality. Each model is designed to cater to the diverse needs of consumers while ensuring energy efficiency and advanced cooling technology.

The SR-37RMB and SR-37NMB are standout models in the lineup, boasting a spacious capacity that is ideal for larger families. They feature Samsung's Twin Cooling Plus technology which utilizes separate cooling systems for the fridge and freezer compartments. This ensures optimal humidity levels in the fridge section, keeping fruits and vegetables fresher for longer, while also preventing the mixing of odors between the two areas.

Moreover, these models are equipped with digital inverter compressors that adjust their speed based on the cooling demand, providing significant energy savings and reducing noise levels. The sleek design of the SR series not only enhances aesthetic appeal but also incorporates practical elements like LED lighting for better visibility of food items.

The SR-30NMB and SR-30RMB models are designed for consumers with a more compact space requirement but still deliver ample storage. With a slightly smaller capacity, these refrigerators do not compromise on features. They also include the Twin Cooling Plus technology, ensuring excellent food preservation and freshness.

An additional highlight in the SR series is the SR-30NMA, which emphasizes smart technology integration. This model features Samsung’s Smart Home compatibility, allowing users to manage their refrigerator settings remotely via a smartphone app. This feature enhances convenience, enabling users to monitor and adjust temperatures, receive alerts for door openings, and even track energy consumption, ensuring that the refrigerator operates at its best efficiency.

All models in the SR series prioritize energy efficiency, with most meeting high Energy Star ratings. This focus on sustainability is characterized by their environmentally friendly refrigerants and energy-saving technologies.

In conclusion, Samsung's SR-37RMB, SR-37NMB, SR-30NMB, SR-30RMB, and SR-30NMA refrigerators offer an impressive combination of modern design, superior cooling technology, and smart features. These refrigerators are designed to meet varying consumer needs, from large families to compact living spaces, reinforcing Samsung’s commitment to quality and innovation in home appliances.
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