TROUBLESHOOTING

 

SYMPTOMS

 

SOLUTIONS

 

 

 

 

 

Closed captions are not displayed.

-

Most recent TVs also include captioning capability, which you may inde-

 

Two sets of overlapping captions

 

pendently set (see TV manual for details). If the captions are ON for both

 

 

 

 

 

appear.

 

TV and this product, you may see overlapping captions. In this case,

 

Closed captions are not shown

 

please turn off captioning on the TV or this product (see section 8-14).

 

using my custom styles.

-

When using the DVI-HDTV or RGB connections, captioning must be dis-

 

 

 

played using this product (see section 8-14). This may also be necessary,

 

 

 

when FORMAT is set to modes other than 480i for YPbPr connection.

 

 

-

Depending on broadcast provider, different types of captioning may be

 

 

 

available. According to your preferences, you will need to set your

 

 

 

Caption settings for Analog and Digital modes.

 

 

-

By selecting both Analog on (for instance, CC1) and Digital CC on (for

 

 

 

instance Service1) by pressing the CC button on the remote or by access-

 

 

 

ing settings outlined in 8-14 to 8-16), both types captioning will be dis-

 

 

 

played automatically, based on broadcast provider information.

 

 

-

Custom styles (described in 8-15) only are applied to some digital broad-

 

 

 

casts with Digital Captions. Depending on the broadcast, you may need

 

 

 

to set the Analog captions to OFF to view the Digital Captions.

 

 

 

 

 

Cannot receive audio with 5.1 chan-

-

Dolby Digital 5.1 audio requires the use of the digital audio output con-

 

nels.

 

nection with a compatible Dolby Digital A/V Receiver (see section 3-7

 

 

 

Digital Audio System).

 

 

-

Confirm that you have set the Audio > Digital Output setting to Dolby

 

 

 

Digital mode (see section 8-12).

 

 

- Availability of 5.1 audio will depend on the broadcast provider and is not

 

 

 

available for analog broadcast sources. Although Dolby Digital can sup-

 

 

 

port up to 5.1 channels, some broadcasts may only be available in

 

 

 

stereo.

 

 

 

 

 

Incorrect operation when controlling

-

Confirm that the IR Controller is located near the Remote Control Sensor

 

the HD Receiver from another

 

(see section 4-1 item 4) in accordance with your DVR Manual.

 

device, such as a DVR.

-

For the most reliable control, connect to your PVR/DVR using the Data

 

 

 

Port connection (see section 3-2).

 

 

-

Make sure the HD Receiver is set to the IR Type/code 50 setting (see

 

 

 

section 8-24).

 

 

 

 

 

Programming which appears to

-

Please confirm Lock has been enabled with your preferred limits

 

exceed my Lock settings is not

 

(see section 8-19).

 

blocked.

-

Depending on broadcast provider, not all programming may contain rat-

 

 

 

ing information necessary to block certain programming.

 

 

 

 

 

Additional problems.

-

Press the RESET button (see section 4-1).

 

 

 

 

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Sony SAT-HD300 Appear, Using my custom styles, Caption settings for Analog and Digital modes, Nels, Digital Audio System