TROUBLESHOOTING
| SYMPTOMS |
| SOLUTIONS |
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| Closed captions are not displayed. | - | Most recent TVs also include captioning capability, which you may inde- |
| Two sets of overlapping captions |
| pendently set (see TV manual for details). If the captions are ON for both |
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| appear. |
| TV and this product, you may see overlapping captions. In this case, |
| Closed captions are not shown |
| please turn off captioning on the TV or this product (see section |
| using my custom styles. | - | When using the |
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| played using this product (see section |
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| when FORMAT is set to modes other than 480i for YPbPr connection. |
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| - | Depending on broadcast provider, different types of captioning may be |
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| available. According to your preferences, you will need to set your |
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| Caption settings for Analog and Digital modes. |
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| - | By selecting both Analog on (for instance, CC1) and Digital CC on (for |
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| instance Service1) by pressing the CC button on the remote or by access- |
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| ing settings outlined in |
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| played automatically, based on broadcast provider information. |
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| - | Custom styles (described in |
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| casts with Digital Captions. Depending on the broadcast, you may need |
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| to set the Analog captions to OFF to view the Digital Captions. |
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| Cannot receive audio with 5.1 chan- | - | Dolby Digital 5.1 audio requires the use of the digital audio output con- |
| nels. |
| nection with a compatible Dolby Digital A/V Receiver (see section |
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| Digital Audio System). |
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| - | Confirm that you have set the Audio > Digital Output setting to Dolby |
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| Digital mode (see section |
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| - Availability of 5.1 audio will depend on the broadcast provider and is not | |
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| available for analog broadcast sources. Although Dolby Digital can sup- |
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| port up to 5.1 channels, some broadcasts may only be available in |
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| stereo. |
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| Incorrect operation when controlling | - | Confirm that the IR Controller is located near the Remote Control Sensor |
| the HD Receiver from another |
| (see section |
| device, such as a DVR. | - | For the most reliable control, connect to your PVR/DVR using the Data |
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| Port connection (see section |
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| - | Make sure the HD Receiver is set to the IR Type/code 50 setting (see |
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| section |
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| Programming which appears to | - | Please confirm Lock has been enabled with your preferred limits |
| exceed my Lock settings is not |
| (see section |
| blocked. | - | Depending on broadcast provider, not all programming may contain rat- |
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| ing information necessary to block certain programming. |
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| Additional problems. | - | Press the RESET button (see section |
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