Samsung U-CA 401 user manual Before contacting a service center

Before contacting a service center

Please check the following

Symptom	Causes	Remedy
The camera	- There is low battery capacity	- Insert fresh batteries
doesn’t switch on	- An AC Power Adapter is not connected	- Connect an AC Power Adapter
The camera	- The batteries are exhausted	- Insert fresh batteries
power ceases	- The Camera is turned off automatically.	- Push the power button to reactivate camera
whilst in use	- The Adapter plug is not connected securely	- Remove and re-insert the plug
Batteries drain	- The Camera is being used in low	- Keep the camera in warm conditions (i.e.
	temperatures	inside a coat or jacket) and only remove it
quickly
		in order to take images
	- There is insufficient memory capacity	- After turning the camera off, insert a new
Camera does		memory card or delete unnecessary image files.
	- The memory card has not been formatted	- Format the memory card.
not take
	- The memory card is exhausted	- Insert a new memory card
images when
	- The camera’s power is off	- Turn the camera power on
pressing the
	- The batteries are exhausted	- Insert fresh batteries
Shutter button
	- The memory card is locked	- Slide the write protect switch to the
		bottom of the memory card
	- A picture was taken within 0.6m from the	- If the subject is closer than 0.6m, select
The images	subject without setting an appropriate	macro shot mode or increase the
	macro mode	camera to subject distance
are unclear
	- Taking a picture beyond the flash range	- Take a picture within the flash range
	- The lens is smudged or dirty	- Clean the lens
The flash does	- FLASH OFF mode has been selected.	- Disengage FLASH OFF mode
not fire
Incorrect date	- The date and time have been set	- Reset the date and time correctly.
and time is
	incorrectly.	(p.59 ~ 60 )
displayed

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