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Samsung UA58H5203AKXXV, UA32H4303AKXXS manual Troubleshooting Wireless Internet Connectivity Issues

Models: UA40H5303AKXXV UA58H5200AWXSQ UA60H6203AKXXV UA32H4303AKXXV UA58H5203AKXXV UA40H5203AKXXV UA40H6203AWXSQ UA46H6203AWXSQ UA55H6203AWXSQ UA58H5200AKXXV UA40H5303AWXSQ UA40H6203AKXXV UA46H5303AKXXV UA32H4303AWXSQ UA32H4303AKXXS UA46H5303AWXSQ UA48H5203AKXXV

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Troubleshooting Wireless Internet Connectivity Issues

Wireless network connection failed, Try Now Try Now

Selected wireless router not found. Go to Network Settings and select the correct router.

Unable to connect to a wireless router Try Now Try Now

Check the following:

111Check if the router is turned on. If it is, turn it off and on again.

222Enter the correct security key if required.

IP auto setting failed Try Now

Do the following or configure the IP Settings manually.

111Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

222Enter the correct security key if required.

333If this does not work, contact your Internet Service Provider for more information.

Unable to connect to the network Try Now

Do the following:

111Check all IP Settings.

222Enter the correct security key if required.

333If this does not work, contact your Internet Service Provider for more information.

Connected to a local network, but not to the Internet Try Now

111Make sure that the Internet LAN cable is connected to the router's external LAN port.

222Check the DNS values in the IP Settings.

333If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet Try Now

If the problem persists, contact your Internet Service Provider.

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Samsung UA58H5203AKXXV, UA32H4303AKXXS, UA40H6203AKXXV, UA40H5303AKXXV Troubleshooting Wireless Internet Connectivity Issues

Contents

Manual Contents Smart Features TV Viewing Features Picture and Sound Settings Troubleshooting Aerial Connection Hdmi Video Device Connection Hdmi Connection Component Connection AV Connection TV Audio through the External Speakers Digital Audio Optical Connection Audio Out Connection Connecting to a Computer Connecting via Hdmi Port Connecting with the Hdmi DVI Port Connecting via Home Network Dlna Connecting via Samsung Link Connecting with a Mobile Device Allow/Reject the connection via mobile devices Connecting via a mobile deviceMobile Device Screen on TV Screen Mirroring Not searching for the TV on mobile devices 111 Network Wi-Fi Direct Try Now Connecting via Samsung Link Network Device Name Try Now Input Signal SelectionUniversal remote setup Name of TV on Network Controlling the TV with a Keyboard Connecting a KeyboardConnecting a USB Keyboard System Device Manager Keyboard Settings Try Now Keyboard type Using the KeyboardSwitch Input Language Changing Keyboards Try Now Controlling the TV with a Mouse Connecting a MouseConnecting a USB Mouse System Device Manager Mouse Settings Try Now Primary Button Using the MouseChanging Mice Try Now Changing Mouse Buttons and Pointer Speed Try Now Using Additional Functions Entering Text Using Qwerty Connecting a LAN Cable Establishing a Wired Internet Connection Network Network Settings Connecting to a Wired Internet Network AutomaticallyConnecting to a Wired Internet Network Manually Network Network Settings Try Now IP Settings Connecting to a Wireless Internet Network Automatically Establishing a Wireless Internet Connection Wireless network Connecting to a Wireless Internet Network Manually 111 222 Connecting to a Wireless Internet Network with WPS No network cable found Try Now Try Now Troubleshooting Internet Connectivity IssuesTroubleshooting Wired Internet Connectivity Issues IP auto setting failed Try Now Unable to connect to a wireless router Try Now Try Now Troubleshooting Wireless Internet Connectivity IssuesWireless network connection failed, Try Now Try Now Supported Telecom and Model Name Mobile NetworkPage Network Network Status Try Now Checking the Internet Connection Status Support Self Diagnosis Smart Hub Connection Test Testing Smart Hub connectionsSmart Hub Smart Hub Open Smart Hub Try Now Deleting browsing history Setting your favourite itemOpening the Home Screen Samsung Apps Moving to the Panel Screen Support Smart Hub Tutorial Using the Smart Hub TutorialResetting Smart Hub Smart Hub Reset Smart Hub Try Now Smart Hub Samsung Account Try Now Using Smart Hub with Samsung AccountCreating a Samsung Account Easily Logging Into Your Samsung Account Saved on the TV Creating a Samsung Account using a Facebook AccountSigning into Samsung Account Logging into and Saving a Samsung Account Linking an App Account Disconnecting a Linked AccountSmart Hub Samsung Account Link Service Accounts Linking My Samsung and App Accounts Smart Hub Samsung Account Remove Accounts from TV Changing and Adding Information to Samsung AccountDeleting All Samsung Accounts from the TV Smart Hub Samsung Account Using Samsung Apps Panel Using Pop-Up Menu Functions Installing an App from the Detailed App Information Screen Installing an AppQuick Installation Web Browser Default AppsLaunching an App Manual Browsing Methods Using Web BrowserCommand and Status Bar at a Glance Approved Sites Browsing PreferencesAdd to Bookmark Search Set Search Engine Private browsing on / Private browsing off Removing an App Rearranging Apps on the Samsung Apps ScreenRemoving an App from the TV Smart Hub Apps Settings Try Now Samsung Apps FeaturesSetting Auto App Update Smart Hub Apps Settings Using SyncPlus while Watching TV Setting Push NotificationUsing an App while Watching TV Playing Photos, Videos, and Music Multimedia Playing Media Contents from a USB Device Allowing Connection with a Computer/Mobile Device Playing Multimedia Content Saved in a Computer/Mobile Device When Connected through Samsung Link When Connected through Home Network Dlna Previous / Next Buttons and Functions Available while Viewing PhotosPause / Play Rewind / Fast Forward Buttons and Functions Available while Watching Video Sound Mode Shuffle Buttons and Functions Available while Playing Music Options Functions on the Media Content List ScreenFilter Broadcasting Guide Using the GuideDigital Broadcast Information at a Glance Checking the Current Programme Info Digital Signal Info and StrengthSupport Self Diagnosis Signal Information Try Now Analogue Channel Schedule Viewing Setting Up a Schedule ViewingSetting Up Schedule Viewing Digital Channel Schedule Viewing Broadcasting Schedule Manager Managing the Schedule Viewing ListDeleting Schedule Viewing Sessions Editing Schedule Viewing Sessions Broadcasting Channel List Try Now Using the Channel List Broadcasting Edit Channel Try Now Registering, Removing, and Editing ChannelsRegistering and Removing Channels Removing Registered Channels Select All Editing Registered Channels Broadcasting Edit Channel Number Enabling/Disabling Password Protection on ChannelsLocking/ Unlocking Channels Edit Channel Number Registering Multiple Channels as Favourites Creating a Personal Favourites ListRegistering a Channel as Favourites Registering the Current Channel as a Favourites Editing a Favourites List Edit Favourites FeaturesViewing Favourites List Channels Only Rearranging a Favourites List Removing Registered Channels from a Favourites List Copying a Favourites List to a Different Favourites List Renaming a Favourites List System Soccer Mode Soccer Mode Watching a Sports Game Realistically Soccer ModeEnabling Soccer Mode System Soccer Mode Try Now Go to Social TV / Social TV Functions Available in Soccer ModeZoom Changing Teletext Language TV-Viewing Support FeaturesShowing Subtitles Subtitle Options PIP Broadcast Viewing Scanning for Available Channels Broadcasting Auto Tuning Try NowSelect Broadcasting Auto Tuning Auto Tuning Broadcasting Audio Options Try Now Audio Language System Accessibility Audio DescriptionSelecting the Broadcast Audio Options Audio Description Country or Area Using the Channel SettingsManual Tuning Analogue Channel Tuning Fine-Tuning the ScreenWhen Aerial Source is set to Terrestrial or Cable Digital Channel Tuning Transfer Channel List Broadcasting Channel Settings Transfer Channel List Choosing the Right Picture Mode for the Viewing Environment Changing the Picture Mode and Adjusting the Picture Quality Adjusting the Picture Quality for Each Picture Mode Fine-Tuning Each Picture Mode Advanced Settings Motion Lighting Try Now White Balance Try Now Adjusting the Picture for Easier Viewing Picture Options Auto Motion Plus Film Mode Try NowAnalogue Clean View Picture PIP Picture Support Functions Choosing the Right Screen Size Changing the Picture Size and Position Adjusting the 43 Screen Size Resetting the Picture Mode SettingsAdjusting the Screen Position Choosing the Right Sound Mode for the Environment Changing the Sound Mode and Using Sound Effects Equaliser Try Now Using Sound EffectsSound Sound Effect Try Now DTS TruDialog Try Now Sound Support Functions Designating the TVs Installation TypeSound Speaker Settings TV Sound Output Try Now Sound Speaker Settings TV Installation Type Enabling the Sound Additional Settings Sound Reset Sound Try Now Resetting All Sound Settings If the Clock is Wrong in Auto Mode Setting the Time and Using the TimerSetting the Current Time Setting the Clock using Digital Broadcast Info Turning On the TV using On Timer Using the TimersUsing the Sleep Timer Music / Photo Turning Off the TV Using Off TimerSystem Time Off Timer Try Now Aerial Preventing Screen Burn Using the Screen Burn Protection and Energy Saving FeaturesUsing Energy Saving Features Launching the e-Manual Using the e-ManualAdditional e-Manual Features Loading Pages using Keywords Loading Pages from the Index Using History to Load Previously Read PagesAccessing the Menu from the e-Manual Try Now Updating the e-Manual to the Latest Version Updating the Software Updating Software using a USB connectionSupport Software Update Try Now Support Software Update Update now Checking the TV and Connected Storage Media Enabling Automatic Software UpdatesSoftware update via satellite channel Protecting the TV from Hacking and malicious code If malicious code is detected Automatically Scanning when the TV is Powered OnSystem Smart Security Settings Auto Scan Automatically Adding malicious code to the Blocked List Enabling the High Contrast Adjusting the Menu TransparencySystem Accessibility High Contrast Try Now System Accessibility Menu Transparency Try Now Checking Notifications Setting Up a PasswordExpanding the Smart Hubs Focus Area Changing the Menu Language Enjoying Rich Colours and Superior Picture Quality BD Wise Enabling Game ModeProgramme Rating Lock System General Panel Lock Try Now Showing/Hiding the Samsung Logo while BootingSystem General Boot Logo Try Now Locking/Unlocking the Panel Keys System DivX Video On Demand Try Now Turning the TV into a Display Model for retail stores Restoring the TV to the Factory SettingsSupport Self Diagnosis Reset Try Now Support Use Mode Try Now Teletext Feature Typical Teletext Support Remote Management Try Now What Does Remote Service Do?Getting Support Support through Remote Management How Does it Work? Support Contact Samsung Try Now There is a problem with the screenFinding the Information You Need for Service Testing the Picture Sharpness, Colour, and Tint G/R settings Jacks are plugged into their proper connectors Auto Tuning function Support Self Diagnosis Sound Test Try Now Testing the SoundCant hear the sound clearly Cant connect to the Internet There is a problem with the broadcastComputer wont connect My file wont play Am having trouble launching/using appsWant to reset the TV Signal Information Other Issues Change the Use Mode Support Use Mode to Home Use Read Before Using Samsung Apps Web Browser Restrictions Page Storage Device File Transfers Read Before Playing Photo, Video, or Music FilesPhoto, Video, and Music File Use Limitations Supported Internal Subtitles Supported External Subtitles Supported Music Formats and Codecs Supported Image Formats and Resolutions Supported Video Codecs Audio Decoders Other RestrictionsVideo Decoders Installing an Anti-Theft Kensington Lock Read After Installing the TVPicture Sizes and Input Signals Wireless Security Protocols Read Before Setting Up a Wireless Internet ConnectionWireless Internet Precautions LED 4 series Read Before Connecting a Computer Supported Resolutions Vesa DMT LED 5, 6 series Vesa DMT CEA-861 Supported Video Resolutions Licence Page Glossary