I Can't Hear the Sound Clearly

When the TV has difficulties with sound, these steps may help resolve the problem.

Testing the sound

Settings Support Self Diagnosis Start Sound Test

If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

The problem

Try this!

There is no sound or

Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.)

the sound is too low at

connected to your TV.

maximum volume.

 

Set Settings Sound Select Speaker to TV Speaker.

 

If you are using an external device, check the device’s audio output option. (For

 

example, you may need to change your cable box’s audio option to HDMI if the box

The picture is good but

connected to your TV is using an HDMI cable.)

To listen to the computer sound, connect the external speaker to the computer’s

there is no sound.

audio output connector.

 

 

 

 

If your TV has a headphone jack, make sure there is nothing plugged into it.

 

Reboot the connected device by disconnecting and then reconnecting the device’s

 

power cable.

 

 

 

 

Make sure that the audio cable is connected to the correct audio output connector

The speakers are making

on the external device.

 

A low signal level may cause sound distortions.

an odd sound.

Run Start Sound Test (

Settings Support Self Diagnosis Start Sound

 

 

Test).

 

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Samsung UA55K6500BRXUM Cant Hear the Sound Clearly, Testing the sound, Settings Support Self Diagnosis Start Sound Test
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