Other Issues

Use these procedures to resolve other issues that may occur.

The problem

Try this!

 

Watching TV for an extended period of time causes the panel to generate heat. The

 

heat from the panel is dissipated through internal vents running along the top of

The TV is hot.

the TV. The bottom, however, may feel hot to the touch after extended use. Children

 

watching TV need constant adult supervision to prevent them from touching the

 

TV. This heat, however, is not a defect and does not affect the TV's functionality.

 

 

 

HD channels will have black bars on either side of the screen when displaying

The picture won’t display

upscaled SD (4:3) content.

Black bars will appear at the top and bottom of the screen when you watch movies

in full screen.

that have aspect ratios different from your TV.

 

 

Adjust the picture size options on your external device or set the TV to full screen.

 

 

The "Mode Not

The output resolution of the attached device is not supported by the TV. Check

Supported" message

the TV's supported resolutions and adjust the external device’s output resolution

appears.

accordingly.

 

 

The Subtitles item in the

When an external device is connected with an HDMI or Component cable, the

TV menu is greyed out.

Subtitle is unavailable. Adjust the subtitle setting on the external device.

 

 

The TV smells of plastic.

This smell is normal and will dissipate over time.

 

 

The TV is tilted to the

Remove the base stand from the TV and reassemble it.

side.

 

 

 

The stand is wobbly or

Make sure the indicator arrows on the stand and stand holder are properly aligned.

crooked.

 

 

 

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Samsung UA49K6500ARXUM, UA55K6000ARXUM manual Other Issues, Use these procedures to resolve other issues that may occur
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