I Have Trouble Launching/Using Apps

When apps aren't working, these steps may help resolve the problem.

The problem

Try this!

I launched an app, but

Languages supported by the app may be different from the user interface language.

it's in English. How can

The ability to change the language depends on the service provider.

I change the language?

 

 

 

My application is not

Check with the service provider.

working.

Refer to the Help section on the application service provider's website.

 

 

My File Won't Play

When files aren't playing, this may help resolve the problem.

The problem

Try this!

Some files can't be played.

This problem may occur with high-bitrate files. Most files can be played back, but you might experience problems with high-bitrate files.

I Want to Reset the TV

Initialise the settings to factory defaults.

Reset

Path

Description

 

Settings

Reset Picture, Sound, Broadcasting, and all other settings,

Reset Settings

Support Self Diagnosis

except for the network settings, default settings.

 

Reset

 

 

 

 

 

 

Settings

Resets all Smart Hub settings to their factory defaults and

Resetting Smart

deletes all information related to Samsung accounts, linked

Support Self Diagnosis

Hub

service accounts, Smart Hub service agreements, and Smart

Reset Smart Hub

 

Hub applications.

 

 

 

 

 

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Samsung UA55K6500ARXUM, UA49K6500ARXUM manual Have Trouble Launching/Using Apps, My File Wont Play, Want to Reset the TV
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