Samsung UA65JS9000KXZN, UA65JS9000KXSK There Is a Problem with the Picture, Testing the picture

There Is a Problem with the Picture

Testing the picture

MENU/123 MENU Support Self Diagnosis Picture Test Try now

Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for flaws or faults.

The problem

Try this!

	If your Samsung Television is flickering or dimming sporadically, you may need to
Flickering and	disable some of the energy efficiency features. Disable Energy Saving (MENU/123
Dimming	MENU	System	Eco Solution	Energy Saving) or Eco Sensor (MENU/123
	MENU	System	Eco Solution	Eco Sensor).
	If the colour on your Samsung television screen is not correct or the black and
	white colours are off, run Picture Test (MENU/123				MENU Support Self
	Diagnosis	Picture Test).
	If the test results indicate that the problem is not caused by the TV, do the
Component	following:
Connections/Screen	●● Confirm that the One Connect's video input connectors are connected to the
Colour	correct external device video output connectors.
	●● Check the other connections as well. If the TV is connected to an external
	device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
	into their proper connectors.
	If the colours on your Samsung TV are correct but just a little too dark or bright,
Screen Brightness	try adjusting the following settings first.
	●● Go to the Picture menu and adjust the Backlight, Contrast, Brightness,
	Sharpness, Colour, and Tint (G/R) settings.
Ghosting, Blurring, or	If you notice ghosting or blurring on the screen, use the Auto Motion Plus function
	(MENU/123	MENU	Picture Picture Options		Auto Motion Plus) to resolve
Juddering
	the issue.