C H A P T E R
4
TROUBLE SHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Elo Technical Support numbers are listed on the last page of this manual.
Solutions to Common Problems
| Problem | Suggestion(s) |
| The monitor does not respond after | Check that the monitor’s Power Switch is on. |
| you turn on the system. |
|
|
| Turn off the power and check the monitor’s power |
|
| cord and signal cable for proper connection. |
| Characters on the screen are dim | Refer to the Controls and Adjustments section to |
|
| adjust the brightness. |
| The screen is blank | During operation, the monitor screen may automatically |
|
| turn off as a result of the Power Saving feature. Press |
|
| any key to see if the screen reappears. |
|
| Refer to the Controls and Adjustments section to |
|
| adjust the brightness. |
| OSD or power buttons don’t work | Check to see that they are not locked out. See page 3- |
|
| 33. |
| “Out of Range” display | check to see of the resolution of your computer is higher |
|
| than that of the LCD display. |
|
| Reconfigure the resolution of your computer to make |
|
| it less than or equal to 1024x768. 800x600 is optimal. |
|
| See Appendix A for more information on resolution. |
| Touch doesn’t work | Make sure cable is securely attached at both ends. |
