Error Messages

 

 

 

The following table lists errors and maintenance messages that you can

 

 

 

be dealt with by yourself.

 

 

 

If Call service or Error.Power off. is displayed, turn off the

 

 

 

printer then turn it back on to see if the printer has recovered. If the

 

 

 

printer has not recovered, turn off the printer, disconnect the power cord,

 

 

 

and contact your service representative or authorized service center.

 

 

 

Some errors cause the alarm to sound. To stop the alarm, press

 

 

 

[Cancel].

 

 

 

 

Message

Corrective Action

 

 

 

 

 

 

 

This message is displayed when the Job Accounting function is enabled and an attempt to

 

Account error ##

 

specify job accounting settings or to register or delete an account fails. To return the printer to

 

Press GO

 

the print-ready status, press [GO].

 

 

 

 

 

 

 

The paper has run out in the paper source displayed. Supply paper according to the paper

 

Add paper MPTray

 

source displayed (paper cassettes, MP tray, or optional paper feeders).This message is

 

 

 

displayed alternately with messages indicating the printer status, such as, Ready, Please

 

 

 

wait, and Processing.

 

 

 

F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does not

 

Call service

 

operate when this message is displayed.

 

F###:

 

 

 

 

 

 

 

 

 

#### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer does not

 

Call service

 

 

 

operate when this message is displayed. The total number of pages printed is also indicated,

 

####:0123456

 

e.g. 0123456.

 

 

 

 

 

 

 

Displayed when data is being canceled.

 

Canceling data

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The corresponding paper cassette is not installed. Install the cassette. The cassette number

 

Cassette #

 

 

 

can be 1 (topmost) to 4 (bottom).

 

not loaded

 

 

 

 

 

 

 

 

 

Displayed when the paper type does not match the envelope switch setting.

 

Change envelope

 

 

 

 

 

switch position

 

 

 

 

 

 

 

 

 

This message is displayed when a paper lift error has occurred in the paper source’s

 

Check

 

cassette. Pull out the cassette for the paper source displayed (either the paper cassettes or

 

cassette #

 

optional paper feeders) and check if the paper is loaded correctly.

 

 

 

The message Call service is displayed when this error occurs repeatedly.

 

 

 

This message warns following two cases. Install the new waste toner box.

 

Check waste

 

 

 

The waste toner box is not installed.

 

toner box

 

The waste toner box is full.

 

 

 

 

 

 

 

 

 

 

Please clean the inside of the printer. Refer to Cleaning the Printer on page 1-7.

 

Clean printer

 

 

 

This message will be displayed when replacing the toner container after the message

 

Press GO

 

Replace toner Clean printer is displayed. After cleaning the inside of the printer,

 

 

 

 

 

press [GO] and the printer will be ready for printing.

 

 

 

 

 

 

 

The left cover of the printer is open. Close the printer left cover.

 

Close

 

 

 

 

 

left cover

 

 

 

 

 

 

Troubleshooting

6-5

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Kyocera FS-3920DN manual Error Messages, Message Corrective Action

FS-3920DN specifications

The Kyocera FS-3920DN is a robust and efficient monochrome laser printer designed specifically for small to medium-sized businesses. This multifunctional printer is known for its reliability and high-performance printing capabilities, making it an ideal choice for organizations that require fast, high-quality document output.

One of the standout features of the FS-3920DN is its impressive printing speed. It can produce up to 40 pages per minute (ppm), which significantly enhances productivity, especially in busy office environments where time is of the essence. The first printout is delivered in as little as 5.9 seconds, ensuring that users spend minimal time waiting for documents.

The printer is equipped with a dual-side printing option, which not only helps to save paper but also reduces printing costs. This automatic duplex printing feature is an attractive benefit for companies looking to adopt environmentally friendly practices.

In terms of print quality, the FS-3920DN boasts a resolution of 1200 x 1200 dpi, producing sharp and clear text along with detailed graphics. This makes it suitable for a variety of documentation needs, from simple text documents to more complex reports and presentations.

The printer utilizes Kyocera's advanced toner technology, which results in a longer lifespan and lower cost per page. The eco-friendly ECOSYS technology ensures that the printer is not only efficient but also sustainable, thereby contributing to reduced environmental impact through lower waste generation.

Connectivity options are extensive, with USB and Ethernet ports available for seamless integration into existing networks. Additionally, the FS-3920DN is compatible with mobile printing options, allowing users to print directly from their smartphones and tablets. This flexibility is particularly beneficial in modern office settings where mobility is a key factor.

Moreover, the FS-3920DN's compact design enhances its usability in limited spaces without compromising functionality. Its user-friendly control panel simplifies operation, making it accessible even for those with minimal technical skills.

Overall, the Kyocera FS-3920DN stands out in the competitive landscape of office printers with its blend of high-speed performance, quality output, cost-efficiency, and environmental consideration, making it a smart investment for any enterprise focused on enhancing productivity while maintaining a commitment to sustainability.