Kyocera Troubleshoot Your Printer: Developer Unit Not Installed, Unknown Toner, and Top Tray Full Issues

Models: FS-3920DN

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Message

Corrective Action

 

 

 

 

 

 

 

The developer unit is either not installed or incorrectly inserted. Insert the developer unit

 

Missing

 

securely.

 

developer unit

 

 

 

 

 

 

 

 

 

Multiple copies cannot be printed because the RAM disk is disabled or the hard disk is not

 

No multi copies

 

 

 

installed. There is no available RAM disk or hard disk space. Delete unnecessary files. Press

 

Press GO

 

[GO] to print error report.

 

 

 

 

 

 

 

Displayed when the installed toner is the original Kyocera product.

 

Original toner

 

 

 

 

 

installed

 

 

 

 

 

 

 

 

 

A paper jam has occurred. The location of the paper jam is indicated in place of the #’s. For

 

Paper jam

 

 

 

details, refer to Clearing Paper Jams on page 6-12.

 

###############

 

 

 

 

 

 

 

 

 

The selected cassette is being prepared.

 

Paper loading

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When one or more optional feeders are installed, this message will appear if any of the paper

 

Paper path error

 

 

 

feeders or the printer cassette upper than the selected one is not properly closed.

 

 

 

 

 

 

 

 

 

 

 

The print job transferred to the printer was too complex to print on a page. Press [GO] to

 

Print overrun

 

resume printing. (A page break may be automatically inserted in some places.)

 

Press GO

 

You can abandon printing by pressing [Cancel].

 

 

 

If Auto Error Clear is set to On, printing will be automatically resumed after a preset period of

 

 

 

time.

 

 

 

 

 

 

 

A RAM disk error has occurred. Look at the error code given in place of ## and refer to

 

RAM disk error##

 

 

 

Storage Error Codes on page 6-10. To ignore the RAM disk error, press [GO].

 

Press GO

 

 

 

 

 

 

 

 

 

Toner has run out in the toner container. Replace the toner container using a new toner kit.

 

Replace toner

 

 

 

The printer does not operate when this message is displayed.

 

Clean printer

 

 

 

 

 

 

 

 

 

The paper size of the actual paper on which the print job was printed is shorter than the

 

Size error

 

intended paper size (the paper size specified in the paper source or specified by the user).

 

(Cassette)/(A4)

 

This error is released to restart paper supply either by placing the requested size paper in the

 

 

 

requested paper source or by matching the paper size setting for the paper supply to the

 

 

 

 

 

 

actually printed paper size.

 

 

 

You can also temporarily restart paper supply by pressing [GO]. At the same time

 

 

 

[ATTENTION] indicator will light up and [READY] indicator will start flashing.

 

 

 

 

 

 

 

Replace the toner container using a new toner kit.

 

Toner low

 

 

 

 

 

 

 

 

 

 

 

 

 

The top tray has become full. You must remove all printed pages from the top tray. When the

 

Top tray

 

printer detects that the top tray is empty again, the printer will continues printing into the top

 

paper full

 

tray.

 

 

 

 

 

 

 

Displayed when the installed toner is not the original Kyocera product. Install original Kyocera

 

Unknown toner

 

 

 

toner.

 

installed

 

 

 

 

 

 

 

 

 

An error has occurred in the USB memory device. Look at the error code given in place of ##

 

USB memory err##

 

 

 

and refer to CompactFlash (CF) Card and USB Flash Memory Errors on page 6-10. To return

 

Press GO

 

the printer to the print-ready status, press [GO].

 

 

 

 

6-8

Troubleshooting

Page 87
Image 87
Kyocera FS-3920DN Missing, Developer unit, No multi copies, Original toner Installed, Paper jam, ###############, Top tray

FS-3920DN specifications

The Kyocera FS-3920DN is a robust and efficient monochrome laser printer designed specifically for small to medium-sized businesses. This multifunctional printer is known for its reliability and high-performance printing capabilities, making it an ideal choice for organizations that require fast, high-quality document output.

One of the standout features of the FS-3920DN is its impressive printing speed. It can produce up to 40 pages per minute (ppm), which significantly enhances productivity, especially in busy office environments where time is of the essence. The first printout is delivered in as little as 5.9 seconds, ensuring that users spend minimal time waiting for documents.

The printer is equipped with a dual-side printing option, which not only helps to save paper but also reduces printing costs. This automatic duplex printing feature is an attractive benefit for companies looking to adopt environmentally friendly practices.

In terms of print quality, the FS-3920DN boasts a resolution of 1200 x 1200 dpi, producing sharp and clear text along with detailed graphics. This makes it suitable for a variety of documentation needs, from simple text documents to more complex reports and presentations.

The printer utilizes Kyocera's advanced toner technology, which results in a longer lifespan and lower cost per page. The eco-friendly ECOSYS technology ensures that the printer is not only efficient but also sustainable, thereby contributing to reduced environmental impact through lower waste generation.

Connectivity options are extensive, with USB and Ethernet ports available for seamless integration into existing networks. Additionally, the FS-3920DN is compatible with mobile printing options, allowing users to print directly from their smartphones and tablets. This flexibility is particularly beneficial in modern office settings where mobility is a key factor.

Moreover, the FS-3920DN's compact design enhances its usability in limited spaces without compromising functionality. Its user-friendly control panel simplifies operation, making it accessible even for those with minimal technical skills.

Overall, the Kyocera FS-3920DN stands out in the competitive landscape of office printers with its blend of high-speed performance, quality output, cost-efficiency, and environmental consideration, making it a smart investment for any enterprise focused on enhancing productivity while maintaining a commitment to sustainability.