Kyocera FS-3920DN Close Rear unit, Close Top cover, Device busy, Duplex disabled, Enter Account

Models: FS-3920DN

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Message

Corrective Action

 

 

 

 

 

 

 

The rear unit of the printer is open. Close the printer rear unit.

 

Close

 

 

 

 

 

rear unit

 

 

 

 

 

 

 

 

 

The top cover of the printer is open. Close the printer top cover.

 

Close

 

 

 

 

 

top cover

 

 

 

 

 

 

 

 

 

This message is displayed when Remove Device was selected while a USB memory was

 

 

 

 

Device busy

 

being used.

 

 

The previous screen is displayed again 1 or 2 seconds.

 

 

 

 

 

 

 

You attempted to print with a paper size and paper type that cannot be used for duplex

 

Duplex disabled

 

 

 

printing. Press [GO] to print onto one-side of the paper only.

 

Press GO

 

You can select an alternative paper size and type by pressing the U or V. You can also

 

 

 

press [MENU] and change the tray setting inside the menu, which will automatically cancel

 

 

 

the error and output resumes. At the same time [ATTENTION] indicator will light up and

 

 

 

[READY] indicator will start flashing.

 

 

 

 

 

 

 

An account code must be entered. This message is displayed if you try to print from the

 

Enter Account

 

operation panel (e.g. printing a status page or using the Job Retention function) when the Job

 

 

 

Accounting function is enabled. For more information, refer to Job Accounting (Job

 

 

 

Accounting selection/setting) section in the Advanced Operation Guide.

 

 

 

 

 

 

 

Displayed when the envelope switches are set to envelope mode.

 

Envelope mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turn the power switch off and then back on again. If this message still remains, turn the

 

Error.Power off.

 

 

 

power switch off, and contact your service representative or authorized service center.

 

F###

 

 

 

 

 

 

 

 

 

The printer controller and operation panel cannot exchange data. Turn the printer off and

 

Error.Power off.

 

 

 

unplug it from the mains power supply. Then contact your service representative or

 

F000

 

authorized service center. See the back page of this manual for the relevant phone numbers.

 

 

 

 

 

 

 

This message is displayed when the Job Accounting function is enabled and an attempt has

 

Exceeded Max.out

 

been made to exceed the print limit set for each account. To return the printer to the print-

 

Press GO

 

ready status, press [GO].

 

 

 

For more information, refer to Job Accounting (Job Accounting selection/setting) section in

 

 

 

the Advanced Operation Guide.

 

 

 

 

 

 

 

The hard disk installed in the printer is not formatted, and therefore cannot be read or written.

 

Format error

 

 

 

Hard disk

 

 

 

 

 

 

 

 

 

The CF card inserted in the printer is not formatted, and therefore cannot be read or written.

 

Format error

 

To format a CF card, follow the procedure in Memory Card (Using the memory card) section

 

Memory card

 

in the Advanced Operation Guide.

 

 

 

 

 

 

 

A hard disk error has occurred. Look at the error code given in place of ## and refer to

 

Hard disk err ##

 

 

 

Storage Error Codes on page 6-10. To ignore the hard disk error, press [GO].

 

Press GO

 

 

 

 

 

 

 

 

 

The user ID entered for a private job is not correct. Check the user ID that you specified on

 

ID error

 

the printer driver. For more information, refer to Job Box section in the Advanced Operation

 

 

Guide.

 

 

 

 

 

 

 

This message is displayed when the Job Accounting function is enabled and no account is

 

Illegal Account

 

set for a transmitted print job or the specified account is not registered (the incorrect account

 

Press GO

 

is set). To return the printer to the print-ready status, press [GO].

 

 

 

For more information, refer to Job Accounting (Job Accounting selection/setting) section in

 

 

 

the Advanced Operation Guide.

 

 

 

 

6-6

Troubleshooting

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Kyocera FS-3920DN manual Close Rear unit, Close Top cover, Device busy, Duplex disabled, Enter Account, Envelope mode

FS-3920DN specifications

The Kyocera FS-3920DN is a robust and efficient monochrome laser printer designed specifically for small to medium-sized businesses. This multifunctional printer is known for its reliability and high-performance printing capabilities, making it an ideal choice for organizations that require fast, high-quality document output.

One of the standout features of the FS-3920DN is its impressive printing speed. It can produce up to 40 pages per minute (ppm), which significantly enhances productivity, especially in busy office environments where time is of the essence. The first printout is delivered in as little as 5.9 seconds, ensuring that users spend minimal time waiting for documents.

The printer is equipped with a dual-side printing option, which not only helps to save paper but also reduces printing costs. This automatic duplex printing feature is an attractive benefit for companies looking to adopt environmentally friendly practices.

In terms of print quality, the FS-3920DN boasts a resolution of 1200 x 1200 dpi, producing sharp and clear text along with detailed graphics. This makes it suitable for a variety of documentation needs, from simple text documents to more complex reports and presentations.

The printer utilizes Kyocera's advanced toner technology, which results in a longer lifespan and lower cost per page. The eco-friendly ECOSYS technology ensures that the printer is not only efficient but also sustainable, thereby contributing to reduced environmental impact through lower waste generation.

Connectivity options are extensive, with USB and Ethernet ports available for seamless integration into existing networks. Additionally, the FS-3920DN is compatible with mobile printing options, allowing users to print directly from their smartphones and tablets. This flexibility is particularly beneficial in modern office settings where mobility is a key factor.

Moreover, the FS-3920DN's compact design enhances its usability in limited spaces without compromising functionality. Its user-friendly control panel simplifies operation, making it accessible even for those with minimal technical skills.

Overall, the Kyocera FS-3920DN stands out in the competitive landscape of office printers with its blend of high-speed performance, quality output, cost-efficiency, and environmental consideration, making it a smart investment for any enterprise focused on enhancing productivity while maintaining a commitment to sustainability.