My Computer Won't Connect

The problem

Try this!

The "Mode Not

 

Supported" message

Set your PC’s output resolution so it matches a resolution supported by the TV.

appears.

 

 

 

The video is OK but

If you are using an HDMI connection, check the audio output setting on your PC.

there is no audio.

If you are using an HDMI-to-DVI cable, a separate audio cable is required.

 

 

I Can't Connect to the Internet

The problem

Try this!

The wireless network

Confirm your wireless modem/router is on and connected to the Internet.

connection failed.

 

 

 

The software update

Check the network connection status (MENU/123 MENU Network

Network Status).

over the Internet has

If the TV is not connected to a network, connect to a network.

failed.

The upgrade stops if you already have the latest software version.

 

 

 

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Samsung UA65JS9000RXUM, UA65JS9000RXZN manual My Computer Wont Connect, Cant Connect to the Internet, Network Status