Appendix
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PROBLEM | SOLUTION |
| Forgot password. | • Press the @ (STOP) button (on the top panel) for more than |
| 5 seconds with no disc inside. The initialization message |
| appears on the screen, and the player turns off automatically. |
| When you turn your product on again, all the settings will be |
| reset. |
| Don't use this unless absolutely necessary. |
| • When the factory default settings are restored, all stored user |
| BD data will be deleted. |
| The picture is noisy or distorted. | • Make sure that the disc is not dirty or scratched. |
| • Clean the disc. |
| No HDMI output. | • Check the connection between the TV and the HDMI jack of |
| the product. |
| • Check if your TV supports the 576p/480p, 720p, 1080i, |
| 1080p, or 2160p HDMI input resolution. |
| • To view video in the HDMI 720p, 1080i, 1080p or 2160p |
| output mode, you must use a high speed (category 2) HDMI |
| cable. |
| Abnormal HDMI output appears on | • If random noise appears on the screen, it means that TV |
the screen. | does not support HDCP |
| Protection). |
| If you experience other problems. | • Go to the table of contents and find the section of the user |
| manual that contains information about the feature you are |
| having the problem with, and then follow the procedure again. |
| • If you still cannot resolve the problem, please contact your |
| nearest Samsung authorised service Centre. |
| Play Multimedia on network |
|
| devices |
|
| You can see folders shared on | • The multimedia list only shows Video, Photo, and Music files. |
network devices, but cannot see the | Other types of files are not displayed. |
files. |
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56 English