Manuals / Samsung / TV and Video / Televisions

Samsung UE46EH5000KXXU, UE32EH5000WXXN Issues, Solutions and Explanations, The TV image does not

Models: UE32EH4000WXZT UE32EH4000WXXN UE32EH4000WXTK UE32EH5200SXZG UE60EH6000SXZF UE22ES5000WXXN UE19ES4000WXXN UE40EH5000WXXH

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The TV image does not

◀

Issues		Solutions and Explanations

The TV image does not	●● If you have an analogue cable/set top box, upgrade to a digital set top
look as good as it did in	box. Use HDMI or Component cables to deliver HD (high definition)
the store.	picture quality.
		LCD 420 does not support AV, Component mode
	●● Cable/Satellite subscribers: Try HD stations from the channel line up.
	●● Aerial connection: Try HD stations after performing Auto tuning.
	●● Many HD channels are up scaled from SD (Standard Definition)
	contents.
	●● Adjust the Cable/Set top box video output resolution to 1080i or 720p.
	●● Make sure you are watching the TV at the minimum recommended
	distance based on the size and definition of the signal.

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English

Image 177

Samsung UE46EH5000KXXU, UE32EH5000WXXN, UE22ES5000WXZG manual Issues, Solutions and Explanations, The TV image does not

Contents

Model Serial No E-MANUALChannel Setting ContentsPreference Features Basic FeaturesUsing the INFO button Now & Next guide OOMENUm → Support → Contents Home → ENTERE Using Channel menuChannel List TV, Radio, Data/Other, Analogue orAll Shows all currently available channels L Ch. Mode / Channel Move to the All, TV, Radio, Data/Other Analogue or FavouritesNN Using the control buttons with the Channel List How to use Schedule Viewing in Channel List digital channels only 2. Select a function and change its settings Using Option Menu tOption menu items may differ depending on the channel status 1. Select a channel and press the TOOLS buttonProgramme View Displays the programme when digital channel is selected Edit Channel Name analogue channels only Assign your own channel name Information Displays details of the selected programme Delete You can delete a channel to display the channels you wantSort Changes the list ordered by channel number or channel name EnglishEdit Mode You can select desired channels and edit it Edit Favourites Set the selected channels you watch frequently as 1 2 3 4 5 6 GuideDani is devastated when scot makes clear his views Programme entries may appear1 a Red Sche. Mgr Moves to the reserved programmes in Sche. Mgr 5 `Information Displays details of the selected programme 7 E Watch / Schedule6 k Page Move to previous or next page EnglishManager screen Schedule Managerthe Reserved Programmes. Press the TOOLS button, then select the Edit Schedule or Cancel scheduleRetuning Channels Aerial Air / Cable tEnglish OOMENUm → Channel → Country → ENTERE Countrydepending on the country Analogue Channel Change the country for analogue channelsOOMENUm → Channel → Auto Tuning → ENTERE Auto TuningAuto Tuning Air / Cable Select the aerial source to memoriseWhen Aerial Source is set to Air or Cable Cable Search Option OOMENUm → Channel → Manual Tuning → ENTERE Manual TuningWhen selecting Aerial → Air Channel, Frequency, Bandwidth When selecting Aerial → Cable Frequency, Modulation, Symbol RateNN Channel mode Transfer Channel List OOMENUm → Channel → Transfer Channel List → ENTEREEnglish OOMENUm → Channel → Fine Tune → ENTERE Fine TuneIf the signal is weak or distorted, fine tune the channel manually NN To reset the fine-tuning, select ResetEdit Channel Number Disable / Enable OOMENUm → Channel → Edit Channel Number → ENTEREEnglish Picture Mode t Changing the Preset Picture ModeOOMENUm → Picture → Picture Mode → ENTERE StandardOOMENUm → Picture → Samsung MagicAngle → ENTERE Adjusting Picture SettingsCell Light BacklightContrast, Brightness and SharpnessOOMENUm → Picture → Screen Adjustment → ENTERE Screen AdjustmentLCD 420 does not support AV, Component mode inputtedZoom NN NOTE The available items may differ depending on the selected mode 43 Screen Size 169 / Wide Zoom / Zoom / 43 Available only whenNN It is available in PC mode PC Screen AdjustmentOOMENUm → Picture → Auto Adjustment → ENTERE Auto Adjustment tfor LED 4 series X 1080 pixelsfor LED 5 series EnglishAdvanced Settings OOMENUm → Picture → Advanced Settings → ENTEREChanging the Picture Options Flesh Tone Adjust the flesh tone colour Dynamic Contrast Off / Low / Medium / High Adjust the screen contrastReset Resets the White Balance to its default settings R-Offset / G-Offset / B-Offset Adjust each colour’s red, green, blueGamma Adjust the primary colour intensity Motion Lighting Off / On Reduce power consumption by brightnessOOMENUm → Picture → Picture Options → ENTERE Picture OptionsColour Tone Cool / Standard / Warm1 / Warm2 Dynamicon the screen Auto2 in Film Mode MPEG Noise Filter Off / Low / Medium / High / Auto Reduces MPEGLED Motion Plus Off / On noise to provide improved picture qualityOOMENUm → Picture → Reset Picture → ENTERE Reset Picture Yes / NoResets your current picture mode to its default settings EnglishChanging the Preset Sound Mode Sound Mode tOOMENUm → Sound → Sound Mode → ENTERE Sound Effect Adjusting Sound SettingsOOMENUm → Sound → Sound Effect → ENTERE SRS TruSurround HD Off / On tSRS TruDialog Off / On 100Hz / 300Hz / 1kHz / 3kHz / 10kHz Bandwidth Adjustment Adjusts theEqualiser NN If Speaker Select is set to External Speaker, Sound Effect isOOMENUm → Sound → Broadcast Audio Options → ENTERE Broadcast Audio OptionsAudio Language t Audio FormatVolume Adjust the audio description volume Audio Descriptionnot available in all locations digital channels only EnglishOOMENUm → Sound → Additional Settings → ENTERE Additional SettingsSPDIF Sony Philips Digital InterFace is used SPDIF OutputDolby Digital Comp Line / RF This function minimizes signal disparity between a dolby digital signal and a voice signal i.e. MPEG Audio, HE-AAC, ATV Sound OOMENUm → Sound → Speaker Settings → ENTERE Speaker SettingsNN When Speaker Select is set to External Speaker NN When Speaker Select is set to TV SpeakerTo equalize the volume level on each channel, set to Normal Auto Volume Off / Normal / NightOOMENUm → Sound → Reset Sound → ENTERE Reset Sound Yes / NoReset all sound settings to the factory defaults EnglishSelecting the Sound Mode t Wired Network Connection Connecting to the Networkfor LED 5 series 32 and above, PDP 490 series EnglishTV Rear Panel External Modem ADSL / VDSL / Cable TV LAN Cable The Modem Port on the Wall Modem CableIt may differ depending on the model EnglishModem Cable TV Rear Panel The Modem Port on the WallLAN Cable IP SharerIt may differ TV Rear PanelThe LAN Port on the Wall depending on thewhen you set up the network connection. To get the IP address, subnet address, subnet mask, gateway, and DNS values your TV needs to accessModems and routers that support DHCP automatically provide the IP computerWireless router having DHCP Server Wireless Network ConnectionSamsung Wireless LAN Wireless IP sharerSamsung Wireless LAN Adapter and the USB extension Cable are sold To use a wireless network, your TV must be connected to a wireless IP If HIGH PURE THROUGHPUT Greenfield 802.11n mode is selected Auto Setup Using the Auto Network Search function Manual Setup WPSPBC Wi-Fi Directcable supplied EnglishMethod The position of port may differ depending on the modelOOMENUm → Network → Network Settings → ENTERE Network SettingsYou can set the wired or wireless network connection EnglishOOMENUm → Network → Network Status → ENTERE Network StatusYou can check the current network and Internet status EnglishWired Network Setup Auto Setting the Wired Network1. Go to Network Settings screen How to set up automaticallyNN NN Wired Network Setup Manual How to set up manually 3. Set IP Mode to ManualThe check list for wired network connection failure IssuesSolutions and Explanations Solutions and Explanations IssuesWireless Network Setup Auto Setting the Wireless NetworkSamsung Wireless LAN Adapter connected 1. Go to Network Settings screenPress Start to configure your wireless network settings If you want to connect to your wired network, plug in a network cable5. If the Security screen pop-up appears, go to step 6. If you select the wireless router which does not have wireless security, go to step Wireless Network Setup Manual Set IP Mode to Manual Go to Network Settings screen Wireless Network Setup WPSPBCThe check list for wireless network connection failure IssuesSolutions and Explanations Solutions and Explanations IssuesIf Your TV Fails to Connect to the Internet OOMENUm → Network → Wi-Fi Direct → ENTERE Wi-Fi DirectManaging the Network Connected Devices NN NNHow to connect the device to your TV using Wi-Fi Direct function AllShare Settings OOMENUm → Network → AllShare Settings → ENTEREEnglish OOMENUm → Network → Device Name → ENTERE Device NameChange the TV’s name by keying in a name manually EnglishSetup Executing initial setupTime Setting the TimeManual Set the current time manually Clock Set Set the Date and TimeOOMENUm → System → Time → Sleep Timer → ENTERE Using the Sleep TimerNN To cancel Sleep Timer, select Off EnglishSetting the On / Off Timer OOMENUm → System → Time → On Timer or Off Timer → ENTERESetup Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Aerial when the Source is set to TV Select ATV or DTV When there is only one photo file in the USB device, the slide Page Security Locking ProgrammeOOMENUm → System → Security → ENTERE EnglishProgramme Rating Lock depending on the country Prevent unauthorized users, such as children, from watching unsuitable programme with a user- defined 4-digit PIN code. If the selected channel is locked, the “\” symbol will be displayed PIP t Picture In Picture PIPMain picture PositionSub picture LCD 420 does not support AV, Component modeEco Solution Economical SolutionsOOMENUm → System → Eco Solution → ENTERE EnglishWhen Eco Sensor NN If you adjust the Backlightthe Eco Sensor will be set to OffEnglish NN Disabled when the PC is in power saving modeLanguage Other FeaturesOOMENUm → System → Language → ENTERE Preferred Language Primary Audio / Secondary Audio / Primary SubtitleSubtitle OOMENUm → System → Subtitle → ENTERESubtitle Mode Normal / Hearing Impaired Sets the subtitle mode OOMENUm → System → Digital Text → ENTERE Digital Text Disable / EnableAuto Protection Time for LCD, LED TV OOMENUm → System → Auto Protection Time → ENTEREEnglish OOMENUm → System → Screen Burn Protection → ENTERE Screen Burn Protection for PDP TVNN This function is not available in the Screen Fit mode NN Press any key on the remote control to cancel this feature General If Game Mode is On Boot Logo Off / On Display Samsung logo when the TV is turned onPicture Mode is set to Standard and Sound Mode is set to Movie Panel Lock Off / On Lock or unlock all the keys on the panelOOMENUm → System → DivX Video On Demand → ENTERE DivX Video On DemandOnce you play it using Videos, the registration is completed NN For more information on DivX VOD, visit http//vod.divx.comOOMENUm → System → Common Interface → ENTERE Common InterfaceSupport Menu e-ManualOOMENUm → Support → e-Manual → ENTERE Self Diagnosis OOMENUm → Support → Self Diagnosis → ENTERESound menu is either perfect or the channels are unavailable. Adjust your aerial to increase OOMENUm → Support → Software Upgrade → ENTERE Software UpgradeEnglish Network Setup, refer to the “Network Settings” instructionsBy Channel Upgrade the software using the broadcasting signal Standby Mode Upgrade Off / 1 hour later / 2 hours later / 0000Contact Samsung OOMENUm → Support → Contact Samsung → ENTEREEnglish OOMENUm → Support → Contents Home → ENTERE Contents HomeYou can enjoy useful and various contents EnglishUsing the 3D function Viewing TV using the 3D function Page 3D Mode Select the 3D input format NN When watching 3D images, turn on 3D Active Glasses3D viewing experience 3D ModeSome file format may not be supported the 2D → 3D NN NNResolution Support resolution 169 only HDMISource Frequency HzComponents & DTV ResolutionVideos / Photos In AllShare Play SourcePress the MENU button, use the or button to select Picture, and How to watch the 3D image Methodthen press the ENTERE button Use the or button to select 3D, and then press the ENTEREMethod 3D Mode is set to Off automatically when you access AllShare Play or Before using 3D function3D Mode is set to memorised configuration value automatically, when Some Picture functions are disabled in 3D modeThe 3D Active Glasses may not work properly if there is any other 3D Play Using the Media ContentsPress the CONTENT button to select Media Play / AllShare Press / button to select desired menu Videos, Photos, Music, thenConnecting a USB Device MSC is a Mass Storage Class Bulk-Only Transport device. Examples For unsupported or corrupted files, the “Not Supported File Format” or the files on the device may not be read VideosDisconnecting a USB Device Method 1 Using the SOURCE button 1. Press the SOURCE buttonEnglish USB Device function Connecting to the PC through network The DivX DRM, Multi-audio, embedded caption does not supported NN NNThe sorting method may vary Screen Display contents mode, folder/filefiles and groups that are Videos File extension NameName ContainerFile ResolutionContainer Video CodecOther Restrictions Audio decoder Video decoderSupports up to H.264, Level WMA supports up to 10 Pro 5.1 channel and M2Photos File Extension ResolutionType 15360 XNN NN MusicSound Mode Standard / Music / Movie / Clear Voice / Amplify Repeat Mode Off / One Song / All You can play music filesNN Using the playback menu You can adjust the sound settingType File ExtensionCodec RemarkPlaying the selected Videos/Music/Photos files Media Contents - Additional Functions2. Select the desired files NN The check box appears to the left of the selected filesOperation CategoryVideos PhotosCategory Subtitle SettingsOperation VideosCategory SettingOperation VideosSetup, refer to the “Network Settings” instructions Using the DLNA Functionsissue may occur during video playback TV via the networkVideo thumbnail feature Playing the media contents saved on the devices When the DLNA device is selected, press the ENTERE button again Press the CONTENT button to select AllShare PlayPress / button to select desired menu Videos, Photos, Music, then press the ENTERE buttonNN NOTE OOMENUm → Network → AllShare Settings → ENTERE Using the AllShare Settings functionTeletext Feature 1 sub-page Displays the available sub-page 5 reveal Displays the hidden text answers to quiz games, for example. To display the normal screen, press it again The Teletext pages are organized according to six categories ContentsPart EnglishAnti-theft Kensington Lock 4. Lock the lock 3. Insert the locking device into the Kensington slot on the productNN The locking device has to be purchased separately EnglishConnections Common Interface Slot You must obtain a “CI or CI+ CARD” from a local cable service provider Issues TroubleshootingSolutions and Explanations caused by the source or signalIssues Solutions and ExplanationsThe TV image does not Issues Solutions and ExplanationsThe picture is distorted Solutions and Explanations IssuesEco Solution - Energy Saving MENU - Picture - Reset PictureIssues Solutions and ExplanationsTest Issues Solutions and Explanationsthere is no sound Issues Solutions and ExplanationsThe speakers are Solutions and Explanations IssuesEnsure the Sleep Timer is set to Off in the Time menu If your PC is connected to the TV, check your PC power settingsIssues Solutions and ExplanationsThere is no picture Solutions and Explanations IssuesIssues Solutions and ExplanationsTry Network Settings in Network menu Issues Solutions and ExplanationsPlasma TV is making Solutions and Explanations IssuesA “Mode Not Supported” messageSolutions and Explanations IssuesInformation is Diagnosis Test menuIssues Solutions and ExplanationsThe Channel menu is Solutions and Explanations Issues“Scrambled Signal” or “Weak or No Signal”Issues Solutions and Explanationsmay not be playable Licence Open Source Licence Notice