Manuals / Samsung / TV and Video / Televisions

Samsung UE60EH6000SXXH, UE32EH5000WXXN, UE22ES5000WXZG manual Issues, Solutions and Explanations

Models: UE32EH4000WXZT UE32EH4000WXXN UE32EH4000WXTK UE32EH5200SXZG UE60EH6000SXZF UE22ES5000WXXN UE19ES4000WXXN UE40EH5000WXXH

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Issues	Solutions and Explanations

RF(Cable/Aerial) Connection

The TV is not receiving	●● Make sure the Aerial cable is connected securely.
all channels.	●● Please try Setup (Initial setup) to add available channels to the channel

	list. Go to MENU - System - Setup (Initial setup) and wait for all
	available channels to be stored.
	●● Verify the Aerial is positioned correctly.

The picture is distorted:	●● Compression of video contents may cause picture distortion, especially
macro block error small	on fast moving pictures such as sports and action movies.
block, dots, pixelization	●● A low signal can cause picture distortion. This is not a TV issue.	▶

English

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Samsung UE60EH6000SXXH, UE32EH5000WXXN, UE22ES5000WXZG, UE46EH5000WXXN, UE40EH5000WXXH Issues, Solutions and Explanations

Contents

Model Serial No E-MANUALChannel Setting ContentsPreference Features Basic FeaturesUsing the INFO button Now & Next guide OOMENUm → Support → Contents Home → ENTERE Using Channel menuChannel List TV, Radio, Data/Other, Analogue orAll Shows all currently available channels NN Using the control buttons with the Channel List L Ch. Mode / Channel Move to the All, TV, Radio, Data/OtherAnalogue or Favourites How to use Schedule Viewing in Channel List digital channels only 2. Select a function and change its settings Using Option Menu tOption menu items may differ depending on the channel status 1. Select a channel and press the TOOLS buttonProgramme View Displays the programme when digital channel is selected Edit Channel Name analogue channels only Assign your own channel name Information Displays details of the selected programme Delete You can delete a channel to display the channels you wantSort Changes the list ordered by channel number or channel name EnglishEdit Mode You can select desired channels and edit it Edit Favourites Set the selected channels you watch frequently as 1 2 3 4 5 6 GuideDani is devastated when scot makes clear his views Programme entries may appear1 a Red Sche. Mgr Moves to the reserved programmes in Sche. Mgr 5 `Information Displays details of the selected programme 7 E Watch / Schedule6 k Page Move to previous or next page EnglishManager screen Schedule Managerthe Reserved Programmes. Press the TOOLS button, then select the Edit Schedule or Cancel scheduleEnglish Retuning ChannelsAerial Air / Cable t OOMENUm → Channel → Country → ENTERE Countrydepending on the country Analogue Channel Change the country for analogue channelsOOMENUm → Channel → Auto Tuning → ENTERE Auto TuningAuto Tuning Air / Cable Select the aerial source to memoriseWhen Aerial Source is set to Air or Cable Cable Search Option OOMENUm → Channel → Manual Tuning → ENTERE Manual TuningWhen selecting Aerial → Air Channel, Frequency, Bandwidth When selecting Aerial → Cable Frequency, Modulation, Symbol RateNN Channel mode English Transfer Channel ListOOMENUm → Channel → Transfer Channel List → ENTERE OOMENUm → Channel → Fine Tune → ENTERE Fine TuneIf the signal is weak or distorted, fine tune the channel manually NN To reset the fine-tuning, select ResetEnglish Edit Channel Number Disable / EnableOOMENUm → Channel → Edit Channel Number → ENTERE Picture Mode t Changing the Preset Picture ModeOOMENUm → Picture → Picture Mode → ENTERE StandardOOMENUm → Picture → Samsung MagicAngle → ENTERE Adjusting Picture SettingsCell Light BacklightContrast, Brightness and SharpnessOOMENUm → Picture → Screen Adjustment → ENTERE Screen AdjustmentLCD 420 does not support AV, Component mode inputtedZoom NN NOTE The available items may differ depending on the selected mode 43 Screen Size 169 / Wide Zoom / Zoom / 43 Available only whenNN It is available in PC mode PC Screen AdjustmentOOMENUm → Picture → Auto Adjustment → ENTERE Auto Adjustment tfor LED 4 series X 1080 pixelsfor LED 5 series EnglishChanging the Picture Options Advanced SettingsOOMENUm → Picture → Advanced Settings → ENTERE Flesh Tone Adjust the flesh tone colour Dynamic Contrast Off / Low / Medium / High Adjust the screen contrastReset Resets the White Balance to its default settings R-Offset / G-Offset / B-Offset Adjust each colour’s red, green, blueGamma Adjust the primary colour intensity Motion Lighting Off / On Reduce power consumption by brightnessOOMENUm → Picture → Picture Options → ENTERE Picture OptionsColour Tone Cool / Standard / Warm1 / Warm2 Dynamicon the screen Auto2 in Film Mode MPEG Noise Filter Off / Low / Medium / High / Auto Reduces MPEGLED Motion Plus Off / On noise to provide improved picture qualityOOMENUm → Picture → Reset Picture → ENTERE Reset Picture Yes / NoResets your current picture mode to its default settings EnglishOOMENUm → Sound → Sound Mode → ENTERE Changing the Preset Sound ModeSound Mode t Sound Effect Adjusting Sound SettingsOOMENUm → Sound → Sound Effect → ENTERE SRS TruSurround HD Off / On tSRS TruDialog Off / On 100Hz / 300Hz / 1kHz / 3kHz / 10kHz Bandwidth Adjustment Adjusts theEqualiser NN If Speaker Select is set to External Speaker, Sound Effect isOOMENUm → Sound → Broadcast Audio Options → ENTERE Broadcast Audio OptionsAudio Language t Audio FormatVolume Adjust the audio description volume Audio Descriptionnot available in all locations digital channels only EnglishOOMENUm → Sound → Additional Settings → ENTERE Additional SettingsSPDIF Sony Philips Digital InterFace is used SPDIF OutputDolby Digital Comp Line / RF This function minimizes signal disparity between a dolby digital signal and a voice signal i.e. MPEG Audio, HE-AAC, ATV Sound OOMENUm → Sound → Speaker Settings → ENTERE Speaker SettingsNN When Speaker Select is set to External Speaker NN When Speaker Select is set to TV SpeakerTo equalize the volume level on each channel, set to Normal Auto Volume Off / Normal / NightOOMENUm → Sound → Reset Sound → ENTERE Reset Sound Yes / NoReset all sound settings to the factory defaults EnglishSelecting the Sound Mode t Wired Network Connection Connecting to the Networkfor LED 5 series 32 and above, PDP 490 series EnglishTV Rear Panel External Modem ADSL / VDSL / Cable TV LAN Cable The Modem Port on the Wall Modem CableIt may differ depending on the model EnglishModem Cable TV Rear Panel The Modem Port on the WallLAN Cable IP SharerIt may differ TV Rear PanelThe LAN Port on the Wall depending on thewhen you set up the network connection. To get the IP address, subnet address, subnet mask, gateway, and DNS values your TV needs to accessModems and routers that support DHCP automatically provide the IP computerWireless router having DHCP Server Wireless Network ConnectionSamsung Wireless LAN Wireless IP sharerSamsung Wireless LAN Adapter and the USB extension Cable are sold To use a wireless network, your TV must be connected to a wireless IP If HIGH PURE THROUGHPUT Greenfield 802.11n mode is selected Auto Setup Using the Auto Network Search function Manual Setup WPSPBC Wi-Fi Directcable supplied EnglishMethod The position of port may differ depending on the modelOOMENUm → Network → Network Settings → ENTERE Network SettingsYou can set the wired or wireless network connection EnglishOOMENUm → Network → Network Status → ENTERE Network StatusYou can check the current network and Internet status EnglishWired Network Setup Auto Setting the Wired NetworkNN NN 1. Go to Network Settings screenHow to set up automatically Wired Network Setup Manual How to set up manually 3. Set IP Mode to ManualSolutions and Explanations The check list for wired network connection failureIssues Solutions and Explanations IssuesWireless Network Setup Auto Setting the Wireless NetworkSamsung Wireless LAN Adapter connected 1. Go to Network Settings screenPress Start to configure your wireless network settings If you want to connect to your wired network, plug in a network cable5. If the Security screen pop-up appears, go to step 6. If you select the wireless router which does not have wireless security, go to step Wireless Network Setup Manual Set IP Mode to Manual Go to Network Settings screen Wireless Network Setup WPSPBCSolutions and Explanations The check list for wireless network connection failureIssues Solutions and Explanations IssuesIf Your TV Fails to Connect to the Internet OOMENUm → Network → Wi-Fi Direct → ENTERE Wi-Fi DirectManaging the Network Connected Devices NN NNHow to connect the device to your TV using Wi-Fi Direct function English AllShare SettingsOOMENUm → Network → AllShare Settings → ENTERE OOMENUm → Network → Device Name → ENTERE Device NameChange the TV’s name by keying in a name manually EnglishSetup Executing initial setupTime Setting the TimeManual Set the current time manually Clock Set Set the Date and TimeOOMENUm → System → Time → Sleep Timer → ENTERE Using the Sleep TimerNN To cancel Sleep Timer, select Off EnglishSetup Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Setting the On / Off TimerOOMENUm → System → Time → On Timer or Off Timer → ENTERE Aerial when the Source is set to TV Select ATV or DTV When there is only one photo file in the USB device, the slide Page Security Locking ProgrammeOOMENUm → System → Security → ENTERE EnglishProgramme Rating Lock depending on the country Prevent unauthorized users, such as children, from watching unsuitable programme with a user- defined 4-digit PIN code. If the selected channel is locked, the “\” symbol will be displayed PIP t Picture In Picture PIPMain picture PositionSub picture LCD 420 does not support AV, Component modeEco Solution Economical SolutionsOOMENUm → System → Eco Solution → ENTERE EnglishWhen Eco Sensor NN If you adjust the Backlightthe Eco Sensor will be set to OffEnglish NN Disabled when the PC is in power saving modeLanguage Other FeaturesOOMENUm → System → Language → ENTERE Preferred Language Primary Audio / Secondary Audio / Primary SubtitleSubtitle Mode Normal / Hearing Impaired Sets the subtitle mode SubtitleOOMENUm → System → Subtitle → ENTERE OOMENUm → System → Digital Text → ENTERE Digital Text Disable / EnableEnglish Auto Protection Time for LCD, LED TVOOMENUm → System → Auto Protection Time → ENTERE OOMENUm → System → Screen Burn Protection → ENTERE Screen Burn Protection for PDP TVNN This function is not available in the Screen Fit mode NN Press any key on the remote control to cancel this feature General If Game Mode is On Boot Logo Off / On Display Samsung logo when the TV is turned onPicture Mode is set to Standard and Sound Mode is set to Movie Panel Lock Off / On Lock or unlock all the keys on the panelOOMENUm → System → DivX Video On Demand → ENTERE DivX Video On DemandOnce you play it using Videos, the registration is completed NN For more information on DivX VOD, visit http//vod.divx.comOOMENUm → System → Common Interface → ENTERE Common InterfaceOOMENUm → Support → e-Manual → ENTERE Support Menue-Manual Sound menu Self DiagnosisOOMENUm → Support → Self Diagnosis → ENTERE is either perfect or the channels are unavailable. Adjust your aerial to increase OOMENUm → Support → Software Upgrade → ENTERE Software UpgradeEnglish Network Setup, refer to the “Network Settings” instructionsBy Channel Upgrade the software using the broadcasting signal Standby Mode Upgrade Off / 1 hour later / 2 hours later / 0000English Contact SamsungOOMENUm → Support → Contact Samsung → ENTERE OOMENUm → Support → Contents Home → ENTERE Contents HomeYou can enjoy useful and various contents EnglishUsing the 3D function Viewing TV using the 3D function Page 3D Mode Select the 3D input format NN When watching 3D images, turn on 3D Active Glasses3D viewing experience 3D ModeSome file format may not be supported the 2D → 3D NN NNResolution Support resolution 169 only HDMISource Frequency HzComponents & DTV ResolutionVideos / Photos In AllShare Play SourcePress the MENU button, use the or button to select Picture, and How to watch the 3D image Methodthen press the ENTERE button Use the or button to select 3D, and then press the ENTEREMethod 3D Mode is set to Off automatically when you access AllShare Play or Before using 3D function3D Mode is set to memorised configuration value automatically, when Some Picture functions are disabled in 3D modeThe 3D Active Glasses may not work properly if there is any other 3D Play Using the Media ContentsPress the CONTENT button to select Media Play / AllShare Press / button to select desired menu Videos, Photos, Music, thenConnecting a USB Device MSC is a Mass Storage Class Bulk-Only Transport device. Examples For unsupported or corrupted files, the “Not Supported File Format” or the files on the device may not be read VideosEnglish Disconnecting a USB Device Method 1 Using the SOURCE button1. Press the SOURCE button USB Device function Connecting to the PC through network The DivX DRM, Multi-audio, embedded caption does not supported NN NNThe sorting method may vary files and groups that are Screen Displaycontents mode, folder/file Videos File extension NameName ContainerFile ResolutionContainer Video CodecOther Restrictions Audio decoder Video decoderSupports up to H.264, Level WMA supports up to 10 Pro 5.1 channel and M2Photos File Extension ResolutionType 15360 XNN NN MusicSound Mode Standard / Music / Movie / Clear Voice / Amplify Repeat Mode Off / One Song / All You can play music filesNN Using the playback menu You can adjust the sound settingType File ExtensionCodec RemarkPlaying the selected Videos/Music/Photos files Media Contents - Additional Functions2. Select the desired files NN The check box appears to the left of the selected filesOperation CategoryVideos PhotosCategory Subtitle SettingsOperation VideosCategory SettingOperation VideosSetup, refer to the “Network Settings” instructions Using the DLNA Functionsissue may occur during video playback TV via the networkVideo thumbnail feature Playing the media contents saved on the devices When the DLNA device is selected, press the ENTERE button again Press the CONTENT button to select AllShare PlayPress / button to select desired menu Videos, Photos, Music, then press the ENTERE buttonNN NOTE OOMENUm → Network → AllShare Settings → ENTERE Using the AllShare Settings functionTeletext Feature 1 sub-page Displays the available sub-page 5 reveal Displays the hidden text answers to quiz games, for example. To display the normal screen, press it again The Teletext pages are organized according to six categories ContentsPart EnglishAnti-theft Kensington Lock 4. Lock the lock 3. Insert the locking device into the Kensington slot on the productNN The locking device has to be purchased separately EnglishConnections Common Interface Slot You must obtain a “CI or CI+ CARD” from a local cable service provider Issues TroubleshootingSolutions and Explanations caused by the source or signalThe TV image does not IssuesSolutions and Explanations The picture is distorted IssuesSolutions and Explanations Solutions and Explanations IssuesEco Solution - Energy Saving MENU - Picture - Reset PictureTest IssuesSolutions and Explanations there is no sound IssuesSolutions and Explanations The speakers are IssuesSolutions and Explanations Solutions and Explanations IssuesEnsure the Sleep Timer is set to Off in the Time menu If your PC is connected to the TV, check your PC power settingsThere is no picture IssuesSolutions and Explanations Solutions and Explanations IssuesTry Network Settings in Network menu IssuesSolutions and Explanations Plasma TV is making IssuesSolutions and Explanations Solutions and Explanations IssuesA “Mode Not Supported” messageSolutions and Explanations IssuesInformation is Diagnosis Test menuThe Channel menu is IssuesSolutions and Explanations Solutions and Explanations Issues“Scrambled Signal” or “Weak or No Signal”may not be playable IssuesSolutions and Explanations Licence Open Source Licence Notice