Counterclockwise to increase flame size
Clockwise to reduce flame size
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Problem

Possible Causes

What To Do

 

 

 

Safety

Flames too high or too low at the LOW setting

Adjust the low flame setting.

NOTE: The right side LOW flames should be smaller than the left side, because the left side can accommodate the grill burner. Do not adjust the left side unless you do not have a grill module.

1Light the top burners and

continue turning all of the surface knobs to LOW.

2 Remove all 4 knobs.

3 With a small flat-blade screwdriver, turn the valve set screws clockwise to decrease flame size,

counterclockwise to increase flame size. Adjust until the flame

is about the same height as the top of the burner.

4 Replace the knobs.

Instructions Operating

Sparking sound persists

Be sure the knob is in the

Remove knob by pulling it straight off the stem and

after burner is turned off

OFF position.

 

check the bottom of the knob for any buildup of soil.

 

 

 

 

 

Occasional

Changing blower speed.

This is a typical electrical switching noise.

sparking sound

 

 

 

This is normal.

 

 

 

 

 

Burner flames very

Burner parts not replaced

See Care and cleaning of the cooktop section.

large or yellow

correctly.

 

 

 

 

 

 

 

Flames are uneven

Burner ports may

See the Care and cleaning section.

 

be clogged.

 

 

 

 

 

 

 

 

Flame setting may need

See Flames too high or too low at the LOW setting

 

to be adjusted.

 

in this Troubleshooting Tips section.

 

 

 

 

 

Control knobs

Controls improperly set.

To turn from the OFF position, push the knob in

will not turn

 

 

 

and then turn. The knob can only be turned in a

 

 

 

 

counterclockwise direction. When the knob is at any

 

 

 

 

other position, it can be turned in either direction

 

 

 

 

without being pushed in.

 

 

 

 

 

Fan does not work

Cord improperly connected

Check connections. Turn on power at the fuse box.

 

or power turned off.

 

 

 

 

 

 

 

Fan comes on

Grill is being used.

This is normal. The fan comes on automatically

automatically

 

 

 

when the grill is in use.

 

 

 

 

 

Poor venting

Clogged filter.

Clean filter per instructions.

 

 

 

 

 

 

House too airtight.

Open a window slightly to provide fresh air source.

 

 

 

 

 

 

Wall cap obstructed.

Remove blockage from exterior wall cap.

 

 

 

 

 

 

Wall cap damper door stuck.

Check exterior wall cap damper door for free movement

 

 

 

 

or obstruction.

 

 

 

 

 

 

Duct length exceeds

Reduce number of elbows to simplify duct run.

 

recommended 100

 

 

 

equivalent foot maximum.

 

 

 

 

 

Areas of discoloration

Food spillovers not cleaned

See the Care and cleaning section.

on the cooktop

before next use.

 

 

 

 

 

 

 

Water won’t boil

 

 

Cover pan with a lid.

 

 

 

Turn the downdraft fan OFF until the water begins to boil.

35

Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Page 35
Image 35
GE JGP985 owner manual Instructions Operating

JGP985 specifications

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