LaCie d2 DL DVD±RW Drive – Toast 7 Titanium

7. Troubleshooting

 

User’s Manual

 

 

page 34

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Problem

Questions to Ask

Possible Solutions

 

 

 

The drive’s media tray automatically ejects a disc when you try to record on it, or the drive is not writing to CD/DVD

Is the disc already full?

Verifty the contents of the disc by using your recording

 

software or viewing its contents by going to File and clicking

 

on Get Info. If after checking and it still won’t record, try

 

using another piece of media.

correctly.

Does the drive support the format of the disc you have inserted?

Is the disc damaged?

Check section 4.1. Supported DVD & CD Formats for information about the different formats supported by your drive.

Carefully inspect the disc. Look to see if there are highly visible scratches to the recording surface (the bright, shiny, reflective side) of the disc. If in doubt, try another disc.

Has the recording software been installed correctly?

Double-check the installation of your recording software and re-install the software, if necessary. Review the recording software’s troubleshooting and help sections for further tips about the recording software.

Has buffer underrun occurred (has something interupted the stream of data to the recorder)?

For the best recordings, follow these tips to avoid buffer underrun interuptions:

Quit all other running software programs before starting to record so that there are no other programs operating during the recording;

De-activate File Sharing if it is active;

If you are making a direct recording, such as a copy, from a CD or a DVD, make sure that the speed of the drive playing the CD or DVD is fast enough to provide a sufficient data stream to the LaCie drive. When making copies, it is recommended that you transfer the material to be copied to your hard drive, and then make the recording from the data on the hard drive.

Reduce the write speed of the LaCie drive using the appropriate menu in the recording software.

Page 34
Image 34
LaCie d2 user manual Using another piece of media