LaCie LaCie d2 DL DVD±RW Drive - Toast 7 Titanium, Troubleshooting, User’s Manual, The Problem

Models: d2

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LaCie d2 DL DVD±RW Drive – Toast 7 Titanium

7. Troubleshooting

 

User’s Manual

 

 

page 33

 

 

 

 

 

 

 

 

 

 

 

 

 

The Problem

Questions to Ask

Possible Solutions

 

 

The drive is working Is the LaCie d2 DL DVD±RW

slowly.Drive connected directly to the host computer?

Make sure that your LaCie d2 DL DVD±RW Drive is connected directly to the computer (see section 3.3. Connecting The Interface Cable for more information). For best performance, avoid daisy-chain configurations and connect devices directly to the computer. For more information, see section 5.5. Optimizing Data Transfers.

The drive turns on and off when you turn your computer on and off.

This is normal. Your drive has an autoswitching power feature, which means that if your drive is connected to your computer, turning the computer on will automatically turn the drive on. Likewise, turning the computer off will automatically turn the drive off. If you wish to power off the drive while it is connected to your computer, first make sure that your computer is not accessing the drive and then follow the steps in section 3.5. Disconnecting Your LaCie Drive. After you have disconnected the drive, push the blue On/Off button on the front of the drive to turn the drive off.

DVD-Video playback will

Do you have a DVD-ROM,

not work.

Combo or SuperDrive installed

 

 

in your computer.

At the time of publication (September, 2005), Apple does not support DVD playback over external DVD drives if there is not a DVD drive (DVD-ROM, Combo or SuperDrive) installed in the host computer. If your system does not have a built-in DVD drive, in order to enable DVD playback you will need to utilize a third-party software utility.

The drive’s media tray

Have you tried dragging the

will not open.

disc’s icon to the Trash?

 

Has a running software program

 

locked the eject function?

Drag the disc icon onto the Trash icon. The disc should then eject automatically. If this does not work, try using the eject funtcion of the software program that you are using.

To check, disconnect the interface cable, then reconnect and push the Open/Close button.

If the disc still will not eject, go to section 4.5.1. Emergency Ejection of Discs for more information on how to eject your media.

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