Manuals / Samsung / TV and Video / Televisions

Samsung UE19ES4005WXXE manual Issues, Solutions and Explanations, A “Mode Not, Supported” message

Models: UE32EH4000WXZT UE32EH4000WXXN UE32EH4000WXTK UE32EH5200SXZG UE60EH6000SXZF UE22ES5000WXXN UE19ES4000WXXN UE40EH5000WXXH

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Issues	Solutions and Explanations

The remote control does	●● Replace the remote control batteries with the poles (+/–) in the right
not work.	direction.
	●● Clean the sensor’s transmission window on the remote.
	●● Try pointing the remote directly at the TV from 5~6 feet away.

The Cable/Set top box	●● Programme the Cable/Set top box remote control to operate the TV.
remote control doesn’t	Refer to the Cable/Set top box user manual for the SAMSUNG TV
turn the TV on or off, or	code.
adjust the volume.

A “Mode Not	●● Check the supported resolution of the TV, and adjust the external
Supported” message	device’s output resolution accordingly.
appears.

▶

English

Page 188

Image 188

Samsung UE19ES4005WXXE, UE32EH5000WXXN, UE22ES5000WXZG Issues, Solutions and Explanations, A “Mode Not, Supported” message

Contents

E-MANUAL Model Serial NoContents Channel SettingPreference Features Basic FeaturesUsing the INFO button Now & Next guide Using Channel menu OOMENUm → Support → Contents Home → ENTEREChannel List TV, Radio, Data/Other, Analogue orAll Shows all currently available channels NN Using the control buttons with the Channel List L Ch. Mode / Channel Move to the All, TV, Radio, Data/OtherAnalogue or Favourites How to use Schedule Viewing in Channel List digital channels only Using Option Menu t 2. Select a function and change its settingsOption menu items may differ depending on the channel status 1. Select a channel and press the TOOLS buttonProgramme View Displays the programme when digital channel is selected Edit Channel Name analogue channels only Assign your own channel name Delete You can delete a channel to display the channels you want Information Displays details of the selected programmeSort Changes the list ordered by channel number or channel name EnglishEdit Mode You can select desired channels and edit it Edit Favourites Set the selected channels you watch frequently as Guide 1 2 3 4 5 6Dani is devastated when scot makes clear his views Programme entries may appear1 a Red Sche. Mgr Moves to the reserved programmes in Sche. Mgr 7 E Watch / Schedule 5 `Information Displays details of the selected programme6 k Page Move to previous or next page EnglishSchedule Manager Manager screenSchedule or Cancel schedule the Reserved Programmes. Press the TOOLS button, then select the EditEnglish Retuning ChannelsAerial Air / Cable t Country OOMENUm → Channel → Country → ENTEREdepending on the country Analogue Channel Change the country for analogue channelsAuto Tuning OOMENUm → Channel → Auto Tuning → ENTEREAuto Tuning Air / Cable Select the aerial source to memoriseWhen Aerial Source is set to Air or Cable Cable Search Option Manual Tuning OOMENUm → Channel → Manual Tuning → ENTEREWhen selecting Aerial → Air Channel, Frequency, Bandwidth When selecting Aerial → Cable Frequency, Modulation, Symbol RateNN Channel mode English Transfer Channel ListOOMENUm → Channel → Transfer Channel List → ENTERE Fine Tune OOMENUm → Channel → Fine Tune → ENTEREIf the signal is weak or distorted, fine tune the channel manually NN To reset the fine-tuning, select ResetEnglish Edit Channel Number Disable / EnableOOMENUm → Channel → Edit Channel Number → ENTERE Changing the Preset Picture Mode Picture Mode tOOMENUm → Picture → Picture Mode → ENTERE StandardAdjusting Picture Settings OOMENUm → Picture → Samsung MagicAngle → ENTEREBacklight Cell LightContrast, Brightness and SharpnessScreen Adjustment OOMENUm → Picture → Screen Adjustment → ENTEREinputted LCD 420 does not support AV, Component modeZoom NN NOTE 43 Screen Size 169 / Wide Zoom / Zoom / 43 Available only when The available items may differ depending on the selected modePC Screen Adjustment NN It is available in PC modeAuto Adjustment t OOMENUm → Picture → Auto Adjustment → ENTEREX 1080 pixels for LED 4 seriesfor LED 5 series EnglishChanging the Picture Options Advanced SettingsOOMENUm → Picture → Advanced Settings → ENTERE Dynamic Contrast Off / Low / Medium / High Adjust the screen contrast Flesh Tone Adjust the flesh tone colourR-Offset / G-Offset / B-Offset Adjust each colour’s red, green, blue Reset Resets the White Balance to its default settingsGamma Adjust the primary colour intensity Motion Lighting Off / On Reduce power consumption by brightnessPicture Options OOMENUm → Picture → Picture Options → ENTEREColour Tone Cool / Standard / Warm1 / Warm2 Dynamicon the screen MPEG Noise Filter Off / Low / Medium / High / Auto Reduces MPEG Auto2 in Film ModeLED Motion Plus Off / On noise to provide improved picture qualityReset Picture Yes / No OOMENUm → Picture → Reset Picture → ENTEREResets your current picture mode to its default settings EnglishOOMENUm → Sound → Sound Mode → ENTERE Changing the Preset Sound ModeSound Mode t Adjusting Sound Settings Sound EffectOOMENUm → Sound → Sound Effect → ENTERE SRS TruSurround HD Off / On t100Hz / 300Hz / 1kHz / 3kHz / 10kHz Bandwidth Adjustment Adjusts the SRS TruDialog Off / OnEqualiser NN If Speaker Select is set to External Speaker, Sound Effect isBroadcast Audio Options OOMENUm → Sound → Broadcast Audio Options → ENTEREAudio Language t Audio FormatAudio Description Volume Adjust the audio description volumenot available in all locations digital channels only EnglishAdditional Settings OOMENUm → Sound → Additional Settings → ENTERESPDIF Output SPDIF Sony Philips Digital InterFace is usedDolby Digital Comp Line / RF This function minimizes signal disparity between a dolby digital signal and a voice signal i.e. MPEG Audio, HE-AAC, ATV Sound Speaker Settings OOMENUm → Sound → Speaker Settings → ENTERENN When Speaker Select is set to External Speaker NN When Speaker Select is set to TV SpeakerAuto Volume Off / Normal / Night To equalize the volume level on each channel, set to NormalReset Sound Yes / No OOMENUm → Sound → Reset Sound → ENTEREReset all sound settings to the factory defaults EnglishSelecting the Sound Mode t Connecting to the Network Wired Network Connectionfor LED 5 series 32 and above, PDP 490 series EnglishThe Modem Port on the Wall Modem Cable TV Rear Panel External Modem ADSL / VDSL / Cable TV LAN CableIt may differ depending on the model EnglishTV Rear Panel The Modem Port on the Wall Modem CableLAN Cable IP SharerTV Rear Panel It may differThe LAN Port on the Wall depending on theaddress, subnet mask, gateway, and DNS values your TV needs to access when you set up the network connection. To get the IP address, subnetModems and routers that support DHCP automatically provide the IP computerWireless Network Connection Wireless router having DHCP ServerSamsung Wireless LAN Wireless IP sharerSamsung Wireless LAN Adapter and the USB extension Cable are sold To use a wireless network, your TV must be connected to a wireless IP If HIGH PURE THROUGHPUT Greenfield 802.11n mode is selected WPSPBC Wi-Fi Direct Auto Setup Using the Auto Network Search function Manual Setupcable supplied EnglishMethod depending on the model The position of port may differNetwork Settings OOMENUm → Network → Network Settings → ENTEREYou can set the wired or wireless network connection EnglishNetwork Status OOMENUm → Network → Network Status → ENTEREYou can check the current network and Internet status EnglishSetting the Wired Network Wired Network Setup AutoNN NN 1. Go to Network Settings screenHow to set up automatically Wired Network Setup Manual 3. Set IP Mode to Manual How to set up manuallySolutions and Explanations The check list for wired network connection failureIssues Issues Solutions and ExplanationsSetting the Wireless Network Wireless Network Setup Auto1. Go to Network Settings screen Samsung Wireless LAN Adapter connectedPress Start to configure your wireless network settings If you want to connect to your wired network, plug in a network cable5. If the Security screen pop-up appears, go to step 6. If you select the wireless router which does not have wireless security, go to step Wireless Network Setup Manual Set IP Mode to Manual Wireless Network Setup WPSPBC Go to Network Settings screenSolutions and Explanations The check list for wireless network connection failureIssues Issues Solutions and ExplanationsIf Your TV Fails to Connect to the Internet Wi-Fi Direct OOMENUm → Network → Wi-Fi Direct → ENTEREManaging the Network Connected Devices NN NNHow to connect the device to your TV using Wi-Fi Direct function English AllShare SettingsOOMENUm → Network → AllShare Settings → ENTERE Device Name OOMENUm → Network → Device Name → ENTEREChange the TV’s name by keying in a name manually EnglishExecuting initial setup SetupSetting the Time TimeClock Set Set the Date and Time Manual Set the current time manuallyUsing the Sleep Timer OOMENUm → System → Time → Sleep Timer → ENTERENN To cancel Sleep Timer, select Off EnglishSetup Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Setting the On / Off TimerOOMENUm → System → Time → On Timer or Off Timer → ENTERE Aerial when the Source is set to TV Select ATV or DTV When there is only one photo file in the USB device, the slide Page Locking Programme SecurityOOMENUm → System → Security → ENTERE EnglishProgramme Rating Lock depending on the country Prevent unauthorized users, such as children, from watching unsuitable programme with a user- defined 4-digit PIN code. If the selected channel is locked, the “\” symbol will be displayed Picture In Picture PIP PIP tPosition Main pictureSub picture LCD 420 does not support AV, Component modeEconomical Solutions Eco SolutionOOMENUm → System → Eco Solution → ENTERE EnglishNN If you adjust the Backlight When Eco Sensorthe Eco Sensor will be set to OffNN Disabled when the PC is in power saving mode EnglishOther Features LanguageOOMENUm → System → Language → ENTERE Preferred Language Primary Audio / Secondary Audio / Primary SubtitleSubtitle Mode Normal / Hearing Impaired Sets the subtitle mode SubtitleOOMENUm → System → Subtitle → ENTERE Digital Text Disable / Enable OOMENUm → System → Digital Text → ENTEREEnglish Auto Protection Time for LCD, LED TVOOMENUm → System → Auto Protection Time → ENTERE Screen Burn Protection for PDP TV OOMENUm → System → Screen Burn Protection → ENTERENN This function is not available in the Screen Fit mode NN Press any key on the remote control to cancel this feature General Boot Logo Off / On Display Samsung logo when the TV is turned on If Game Mode is OnPicture Mode is set to Standard and Sound Mode is set to Movie Panel Lock Off / On Lock or unlock all the keys on the panelDivX Video On Demand OOMENUm → System → DivX Video On Demand → ENTEREOnce you play it using Videos, the registration is completed NN For more information on DivX VOD, visit http//vod.divx.comCommon Interface OOMENUm → System → Common Interface → ENTEREOOMENUm → Support → e-Manual → ENTERE Support Menue-Manual Sound menu Self DiagnosisOOMENUm → Support → Self Diagnosis → ENTERE is either perfect or the channels are unavailable. Adjust your aerial to increase Software Upgrade OOMENUm → Support → Software Upgrade → ENTERENetwork Setup, refer to the “Network Settings” instructions EnglishStandby Mode Upgrade Off / 1 hour later / 2 hours later / 0000 By Channel Upgrade the software using the broadcasting signalEnglish Contact SamsungOOMENUm → Support → Contact Samsung → ENTERE Contents Home OOMENUm → Support → Contents Home → ENTEREYou can enjoy useful and various contents EnglishUsing the 3D function Viewing TV using the 3D function Page NN When watching 3D images, turn on 3D Active Glasses 3D Mode Select the 3D input format3D viewing experience 3D ModeNN NN Some file format may not be supported the 2D → 3DSupport resolution 169 only HDMI ResolutionSource Frequency HzResolution Components & DTVVideos / Photos In AllShare Play SourceHow to watch the 3D image Method Press the MENU button, use the or button to select Picture, andthen press the ENTERE button Use the or button to select 3D, and then press the ENTEREMethod Before using 3D function 3D Mode is set to Off automatically when you access AllShare Play or3D Mode is set to memorised configuration value automatically, when Some Picture functions are disabled in 3D modeThe 3D Active Glasses may not work properly if there is any other 3D Using the Media Contents PlayPress the CONTENT button to select Media Play / AllShare Press / button to select desired menu Videos, Photos, Music, thenConnecting a USB Device MSC is a Mass Storage Class Bulk-Only Transport device. Examples For unsupported or corrupted files, the “Not Supported File Format” Videos or the files on the device may not be readEnglish Disconnecting a USB Device Method 1 Using the SOURCE button1. Press the SOURCE button USB Device function Connecting to the PC through network NN NN The DivX DRM, Multi-audio, embedded caption does not supportedThe sorting method may vary files and groups that are Screen Displaycontents mode, folder/file Videos Name File extensionName ContainerResolution FileContainer Video CodecOther Restrictions Video decoder Audio decoderSupports up to H.264, Level WMA supports up to 10 Pro 5.1 channel and M2Photos Resolution File ExtensionType 15360 XMusic NN NNRepeat Mode Off / One Song / All You can play music files Sound Mode Standard / Music / Movie / Clear Voice / AmplifyNN Using the playback menu You can adjust the sound settingFile Extension TypeCodec RemarkMedia Contents - Additional Functions Playing the selected Videos/Music/Photos files2. Select the desired files NN The check box appears to the left of the selected filesCategory OperationVideos PhotosSubtitle Settings CategoryOperation VideosSetting CategoryOperation VideosUsing the DLNA Functions Setup, refer to the “Network Settings” instructionsissue may occur during video playback TV via the networkVideo thumbnail feature Playing the media contents saved on the devices Press the CONTENT button to select AllShare Play When the DLNA device is selected, press the ENTERE button againPress / button to select desired menu Videos, Photos, Music, then press the ENTERE buttonNN NOTE Using the AllShare Settings function OOMENUm → Network → AllShare Settings → ENTERETeletext Feature 1 sub-page Displays the available sub-page 5 reveal Displays the hidden text answers to quiz games, for example. To display the normal screen, press it again Contents The Teletext pages are organized according to six categoriesPart EnglishAnti-theft Kensington Lock 3. Insert the locking device into the Kensington slot on the product 4. Lock the lockNN The locking device has to be purchased separately EnglishConnections Common Interface Slot You must obtain a “CI or CI+ CARD” from a local cable service provider Troubleshooting IssuesSolutions and Explanations caused by the source or signalThe TV image does not IssuesSolutions and Explanations The picture is distorted IssuesSolutions and Explanations Issues Solutions and ExplanationsEco Solution - Energy Saving MENU - Picture - Reset PictureTest IssuesSolutions and Explanations there is no sound IssuesSolutions and Explanations The speakers are IssuesSolutions and Explanations Issues Solutions and ExplanationsEnsure the Sleep Timer is set to Off in the Time menu If your PC is connected to the TV, check your PC power settingsThere is no picture IssuesSolutions and Explanations Issues Solutions and ExplanationsTry Network Settings in Network menu IssuesSolutions and Explanations Plasma TV is making IssuesSolutions and Explanations Issues Solutions and ExplanationsA “Mode Not Supported” messageIssues Solutions and ExplanationsInformation is Diagnosis Test menuThe Channel menu is IssuesSolutions and Explanations Issues Solutions and Explanations“Scrambled Signal” or “Weak or No Signal”may not be playable IssuesSolutions and Explanations Licence Open Source Licence Notice