Manuals / Samsung / TV and Video / Televisions

Samsung UE55MU6400UXRU manual Remote control does not work, TV settings are lost after 5 minutes

Models: UE65MU6400UXRU UE40MU6400UXRU UE55MU6400UXRU UE49MU6400UXRU

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The remote control does not work.

•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

Single story

 

 

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Wireless router

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless repeater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

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Samsung UE55MU6400UXRU manual Remote control does not work, TV settings are lost after 5 minutes, Intermittent Wi-Fi
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UE65MU6400UXRU, UE40MU6400UXRU, UE55MU6400UXRU, UE49MU6400UXRU specifications

Samsung's MU6400 series, comprising the UE49MU6400UXRU, UE55MU6400UXRU, UE40MU6400UXRU, and UE65MU6400UXRU models, offers a stunning visual experience and innovative features, making them ideal choice for entertainment enthusiasts. This series is slotted in the 4K Ultra HD category, providing crystal-clear images with true-to-life color accuracy.

One of the standout features of the MU6400 series is its 4K UHD resolution, which delivers four times the detail of Full HD. This means viewers can enjoy their favorite movies and games in vivid clarity, with intricate details that bring the picture to life. The series also includes HDR (High Dynamic Range) technology, which enhances contrast and color, ensuring that bright areas are more vibrant and darker sections retain critical detail. This leads to a superior viewing experience, especially in dynamic scenes.

The Ultra Clean View technology is another significant advancement found in these models. This feature analyzes and optimizes the original content, reducing noise and enhancing image clarity. Coupled with the PurColor technology, which reproduces a wider range of colors, the MU6400 series ensures an immersive viewing experience, with colors that are both rich and accurate.

The Samsung Smart Hub enhances user interaction by providing quick access to various streaming applications and services. The intuitive interface allows users to navigate effortlessly through their favorite platforms, including Netflix, YouTube, and Prime Video, among others. The one remote feature simplifies control by consolidating multiple remote functions into one, allowing users to manage their diverse entertainment systems seamlessly.

With a sleek and modern design, these televisions are designed to complement any living space. The slim bezels maximize the screen area, ensuring that viewers are drawn into the action. Additionally, the models offer various screen sizes, catering to different preferences and room dimensions: 40 inches for more compact spaces, 49 and 55 inches for standard living rooms, and a large 65 inches for an immersive home theater experience.

Moreover, the MU6400 series supports various connectivity options, such as HDMI and USB ports, enabling users to connect easily to gaming consoles, Blu-ray players, and external storage devices. Whether for casual viewing or intense gaming sessions, the MU6400 series stands out as a well-rounded choice, leaning towards both performance and aesthetics. This series truly encapsulates Samsung's commitment to delivering cutting-edge technology and user-friendly features in the realm of television entertainment.