Samsung UE65MU6400UXRU, UE40MU6400UXRU What is Remote Support?, Eco Sensor and screen brightness

Models: UE65MU6400UXRU UE40MU6400UXRU UE55MU6400UXRU UE49MU6400UXRU

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Video App problems (Youtube etc)

•• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

•• Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset on your TV

•• Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to

> Settings > General > Eco Solution > Ambient Light Detection.

•• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.

•• Do not block the sensor with any object. This can decrease picture brightness.

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Samsung UE65MU6400UXRU manual What is Remote Support?, Eco Sensor and screen brightness, Video App problems Youtube etc

UE65MU6400UXRU, UE40MU6400UXRU, UE55MU6400UXRU, UE49MU6400UXRU specifications

Samsung's MU6400 series, comprising the UE49MU6400UXRU, UE55MU6400UXRU, UE40MU6400UXRU, and UE65MU6400UXRU models, offers a stunning visual experience and innovative features, making them ideal choice for entertainment enthusiasts. This series is slotted in the 4K Ultra HD category, providing crystal-clear images with true-to-life color accuracy.

One of the standout features of the MU6400 series is its 4K UHD resolution, which delivers four times the detail of Full HD. This means viewers can enjoy their favorite movies and games in vivid clarity, with intricate details that bring the picture to life. The series also includes HDR (High Dynamic Range) technology, which enhances contrast and color, ensuring that bright areas are more vibrant and darker sections retain critical detail. This leads to a superior viewing experience, especially in dynamic scenes.

The Ultra Clean View technology is another significant advancement found in these models. This feature analyzes and optimizes the original content, reducing noise and enhancing image clarity. Coupled with the PurColor technology, which reproduces a wider range of colors, the MU6400 series ensures an immersive viewing experience, with colors that are both rich and accurate.

The Samsung Smart Hub enhances user interaction by providing quick access to various streaming applications and services. The intuitive interface allows users to navigate effortlessly through their favorite platforms, including Netflix, YouTube, and Prime Video, among others. The one remote feature simplifies control by consolidating multiple remote functions into one, allowing users to manage their diverse entertainment systems seamlessly.

With a sleek and modern design, these televisions are designed to complement any living space. The slim bezels maximize the screen area, ensuring that viewers are drawn into the action. Additionally, the models offer various screen sizes, catering to different preferences and room dimensions: 40 inches for more compact spaces, 49 and 55 inches for standard living rooms, and a large 65 inches for an immersive home theater experience.

Moreover, the MU6400 series supports various connectivity options, such as HDMI and USB ports, enabling users to connect easily to gaming consoles, Blu-ray players, and external storage devices. Whether for casual viewing or intense gaming sessions, the MU6400 series stands out as a well-rounded choice, leaning towards both performance and aesthetics. This series truly encapsulates Samsung's commitment to delivering cutting-edge technology and user-friendly features in the realm of television entertainment.