The Problem

Try this!

 

If your Samsung Television is flickering or dimming sporadically, you may need

Flickering and Dimming

to disable some of the energy efficiency features. Disable Energy Saving (System

> Eco Solution > Energy Saving) or Eco Sensor (System > Eco Solution > Eco

 

 

Sensor).

 

 

 

If the colour on your Samsung television screen is not correct or the black and

 

white colours are off, run Picture Test (Support > Self Diagnosis > Picture Test).

 

If the test results indicate that the problem is not caused by the TV, do the

Component

following:

 

Connections/Screen

●● Confirm that the TV's video input connectors are connected to the

Colour

correct external device video output connectors.

 

 

●● Check the other connections as well. If the TV is connected to an

 

external device via a component cable, confirm that the Pb, Pr, and Y

 

jacks are plugged into their proper connectors.

 

 

 

If the colours on your Samsung TV are correct but just a little too dark or bright,

 

try adjusting the following settings first.

Screen Brightness

●● Go to the Picture menu and adjust the Contrast, Brightness,

 

 

Sharpness, Colour, and Tint (G/R) settings.

 

 

Motion Plus/Blur

If you notice ghosting or blurring on the screen, use the Motion Plus option (Picture

> Picture Options > Motion Plus) to resolve the issue.

 

 

 

 

If your Samsung TV appears to turn off by itself, try disabling some of the TV's

 

energy efficiency features. See if Sleep Timer (System > Time > Sleep Timer) has

Unwanted Powering

been enabled. The Sleep Timer automatically turns the TV off after a specified

Off

period of time. If the Sleep Timer has not been enabled, see if No Signal Power

 

Off (System > Eco Solution > No Signal Power Off) or Auto Power Off (System >

 

Eco Solution > Auto Power Off) has been enabled and disable them.

 

 

 

When the TV is turned on, the remote control receiver flashes 5 times before the

 

screen turns on.

 

If you are having problems powering on your Samsung television, there are a

Problems Powering On

number of things to check before calling the service department. Confirm that the

TV's power cord is connected correctly at both ends and that the remote control

 

 

is operating normally. Make sure that the antenna cable or cable TV cable is firmly

 

connected. If you have a cable/satellite box confirm that it is plugged in and

 

turned on.

 

 

Unable to find a

Launch Setup (System > Setup) or Auto Tuning (Broadcasting > Auto Tuning).

If your TV is not connected to a cable box or satellite box, run Setup (System >

Channel

Setup) or Auto Tuning (Broadcasting > Auto Tuning).

 

 

 

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Samsung UE55H6470SSXXH manual Jacks are plugged into their proper connectors, Sharpness, Colour, and Tint G/R settings
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