Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues	Solutions and Explanations

The TV won’t turn on.	Make sure the AC power cord is securely plugged into the wall outlet and the TV.
	Make sure the wall outlet is working.
	Try pressing the Pbutton on the TV to make sure the problem is not the remote. If the TV
	turns on, refer to the “Remote control does not work” item below.

There is no picture/video.	Check the cable connections. Remove and reconnect all cables connected to the TV
	and external devices.
	Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to
	match the TV's input connections. For example, if the output of an external device is
	HDMI, it should be connected to an HDMI input on the TV.
	Make sure your connected devices are powered on.
	Be sure to select the correct input source.
	Reboot the connected device by unplugging it, and then reconnecting the device’s
	power cable.

The remote control does not	Replace the remote control batteries. Make sure the batteries are installed with their
work.	polarities (+/–) in the correct direction.
	Clean the sensor’s transmission window on the remote.
	Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

The remote control of the cable/	Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-
set top box doesn’t turn the TV	Top-Box user manual for the SAMSUNG TV code.
on or off or adjust the volume.

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English

English - 19

UE48H6470SSXZG, UE65H6470SSXZG, UE75H6470SSXZG, UE55H6470SSXZG, UE32H6470SSXZG specifications

The Samsung UE48H6500SLXXH, UE40H6240AWXXH, UE48H6670SLXXH, UE40H6470SSXZG, and UE48H6400AWXXH are part of Samsung's renowned H series of LED televisions, which emphasize high-resolution visuals, smart technology, and enhanced audio experiences to cater to diverse viewing preferences.

Starting with the UE48H6500SLXXH, this 48-inch model boasts a Full HD resolution of 1920 x 1080 pixels, ensuring vibrant colors and sharp images. It features Samsung's Clear Motion Rate technology, which significantly reduces motion blur, making it ideal for watching fast-paced sports or action films. The Smart Hub interface allows users to easily navigate and access an array of apps, streaming services, and content. Additionally, the TV supports detailed sound engineering with DTS Premium Sound for an immersive audio experience.

The UE40H6240AWXXH is a slightly smaller offering at 40 inches but maintains the same Full HD resolution. This model also includes Samsung's Wide Color Enhancer Plus technology, which improves color quality and enhances overall picture clarity. With built-in Wi-Fi, it enables seamless connectivity for streaming content, while the Eco Sensor adjusts the brightness based on ambient light, ensuring optimal viewing conditions while conserving energy.

Next up is the UE48H6670SLXXH, which stands out with Micro Dimming technology that enhances contrast and color reproduction further, providing a more dynamic image. This model also features the Smart View app, allowing users to stream content directly from their smartphones or tablets. The 48-inch display, combined with a sleek design, makes it a stylish addition to any living room.

The UE40H6470SSXZG also offers remarkable features, including Smart TV capabilities and Full HD resolution. With its Multi-Link Screen feature, users can split the screen for multi-tasking, watching different content simultaneously, or browsing the web while watching TV.

Lastly, the UE48H6400AWXXH enhances the viewing experience with its Smart Interaction technology, which allows voice and gesture controls. It also sports a powerful quad-core processor for smooth operation, making app loading and menu navigation fast and efficient.

Overall, this collection of Samsung H series TVs caters to a variety of preferences, focusing on cutting-edge technology, user-friendly interfaces, and impressive picture quality, making them excellent choices for home entertainment.

Samsung UE40H6470SSXZG, UE75H6470SSXZG, UE65H6470SSXZG, UE32H6470SSXZG manual Troubleshooting

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